At a Glance
- Tasks: Support product development and integration for Mails & Parcels services.
- Company: Join a dynamic team at the Post Office, driving innovation.
- Benefits: Enjoy 25 days leave, bonuses, pension, and exclusive discounts.
- Other info: Great career growth opportunities with access to over 400 online courses.
- Why this job: Make an impact by translating client needs into successful product solutions.
- Qualifications: Experience in corporate roles and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Salary: Competitive plus comprehensive benefits package
Grade: 3B
Reporting Line: Head of Product Solutions
Contract Type: Permanent
Location: Wood Street, London/Hybrid
Closing Date: 27th July
What to expect
As a Product Solution Specialist you will join us on our journey and undertake a vital role responsible for supporting the development, integration, and ongoing improvement of the product solutions across all Mails & Parcels services provided by all of our Carrier Partners. Working closely with senior product, technical, and operational teams, this role helps translate business and client needs into clear technical and operational requirements, contributing to successful product delivery and client integration. You will support the Product Solutions Lead with the design, implementation and integration of new products as well as process required changes to existing products and services. This role focuses on building on existing knowledge and contributing to technical solution delivery while increasing understanding of product, client integration, and operational processes across the Mails and Parcels portfolio.
How our people behave is as important to Post Office as what is delivered. The Product Solutions Specialist will role-model the Post Office behaviours and demonstrate an Operator first mindset.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 10% on target bonus opportunity
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role you will have experience in a Corporate role and ideally have an understanding of the Carrier industry. As a Product Solution Specialist you will be a great communicator with excellent stakeholder engagement skills. In addition to this, the ideal candidate will have:
- Knowledge of Post Office point of sale systems, including Horizon and Portable Counter Device would be of benefit
- High attention to detail and structured approach to work
- Ability to identify, build, influence and maintain strong working relationships with business stakeholders
- Exposure to product, technology, logistics, or retail environments
- Proficiency in Microsoft Office tools (Excel, PowerPoint, Word)
Product Solution Specialist employer: Post Office
Post Office is an excellent employer that values its employees by offering flexible shifts and a supportive work environment. With a strong focus on customer service, you will receive comprehensive training and have opportunities for personal growth while working in a dynamic team. The company promotes a culture of inclusivity and teamwork, making it a rewarding place to build your career.
