Summary
Salary: Competitive Salary and benefits Package
Grade: SLP
Reporting Line: Chief Technology Officer
Contract Type: Permanent
Location: Chesterfield/London
Closing Date: 28/01/2026
What to expect
As a Technology Product Director, you will join us on our transformation journey and take on a strategic, high‑impact leadership role responsible for defining and executing the product strategy across key postal and financial services, and for our enabling technology products, platforms and devices. You’ll ensure they are resilient, agile, scalable and secure, and that they deliver high‑quality, low‑cost outcomes that maximise revenue and performance across an omni‑channel offering.
You will be working collaboratively with Postmasters, partners and cross‑functional teams (Technology, Operations, Finance, Marketing and Transformation), engaging early to shape requirements and translate insight into delivery—driving continuous improvement, robust governance and measurable performance through clear KPIs and action plans.
This role offers you a unique opportunity to make a tangible impact—leading product innovation, enhancing customer and Postmaster experience, and optimising revenue growth, all whilst role modelling the Post Office behaviours and demonstrating a Postmaster‑first mindset.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 30 days annual leave, plus bank holidays
- Up to 25% on target annual bonus opportunity
- Long term incentive plan opportunity
- Annual car allowance
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To succeed in this role you will need:
- Strong strategic, analytical and commercial acumen, with excellent data‑driven decision‑making.
- Exceptional communication and influencing skills, including engagement with senior stakeholders and boards.
- Deep understanding of digital transformation and full product lifecycle management.
- Proven ability to define and deliver product strategy and identify innovation and growth opportunities.
- Experience leading high‑performing product and platform teams and collaborating across functions.
- Strong governance capability, managing KPIs, budgets, resilience, scalability and security of products.
- Experience working with suppliers and optimising value through effective vendor management; regulated/public‑sector experience desirable.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you\'re driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers.postoffice.co.uk
