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- Tasks: Provide exceptional customer service and manage queues efficiently.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work culture.
- Why this job: Be part of a team that values your ideas and growth.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive workplace where everyone can be themselves.
The predicted salary is between 7 - 12 £ per hour.
6 hours per week - Saturdays
We pay in line with UK age‑related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in‑store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Kilmarnock employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Kilmarnock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your passion for customer service and teamwork, as these are key for the Post Office Counter Clerk role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the TGJones team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Post Office Counter Clerk position.
We think you need these skills to ace Post Office Counter Clerk in Kilmarnock
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you connect with people and ensure they have a great experience, just like we do at TGJones!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Post Office Counter Clerk role.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and qualities mentioned in the job description. Show us how your skills align with our goals and values at TGJones!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Post Office
✨Know the Role Inside Out
Before your interview, make sure you understand what a Post Office Counter Clerk does. Familiarise yourself with the key responsibilities like delivering exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for delivering an exceptional experience.
✨Be Ready to Discuss Teamwork
TGJones values collaboration, so be prepared to talk about your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability and motivation to achieve results will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other. This shows your enthusiasm for the role and helps you gauge if TGJones is the right fit for you. Plus, it’s a great way to leave a lasting impression!
