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- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: TGJones, a trusted British brand with a fresh approach.
- Benefits: Competitive pay, employee discounts, flexible shifts, and a supportive work environment.
- Why this job: Join a team that values your ideas and offers real growth opportunities.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Inclusive culture where everyone can be themselves and thrive.
The predicted salary is between 10 - 12 £ per hour.
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training – Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Glenrothes employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Glenrothes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Post Office Counter Clerk, you'll be interacting with customers all day. Think of examples from your past experiences where you've provided great service or solved problems. This will help you shine during the interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you’ll get to see all the exciting opportunities we have available!
We think you need these skills to ace Post Office Counter Clerk in Glenrothes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Post Office Counter Clerk. We want to see your passion for customer service shine through!
Show Off Your Communication Skills: Since this role involves interacting with customers and colleagues, let us know about your communication strengths. Share examples of how you've effectively communicated in past roles or situations.
Be Detail-Oriented: Attention to detail is key in this job. When filling out your application, double-check for any errors and ensure that all information is accurate. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Post Office
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of how you've provided great service in the past.
✨Familiarise Yourself with the Role
Take some time to understand the specific duties of a Post Office Counter Clerk. Research the services offered, such as travel money and banking. This will show your enthusiasm for the role and help you answer questions more confidently.
✨Demonstrate Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Think of examples where you’ve supported colleagues or contributed to a team goal. Highlighting your collaborative skills can set you apart.
✨Show Your Adaptability
TGJones values adaptability, so be ready to talk about times when you've had to adjust to new situations or changes at work. This could be anything from learning new systems to managing unexpected challenges. It’s all about showing you can thrive in a dynamic environment!
