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- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: Join TGJones, a fresh face of a trusted British brand with a rich heritage.
- Benefits: Flexible shifts, employee discounts, pension scheme, and a supportive work environment.
- Why this job: Be part of a team that values your ideas and offers real growth opportunities.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Inclusive workplace where everyone is welcome and empowered to make a difference.
The predicted salary is between 10 - 12 £ per hour.
Flexible working pattern across Monday to Saturday. We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £7.57
- 18-20: £10.03
- 21+: £12.25
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more! At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Fareham employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Fareham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vision.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and adaptability, which are key for the Post Office Counter Clerk role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you’re serious about the job and respect the company’s culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk in Fareham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Post Office Counter Clerk. We want to see your passion for customer service shine through!
Show Off Your Communication Skills: Since this role involves interacting with customers and colleagues, it’s important to demonstrate your communication skills in your written application. Use clear and friendly language to reflect your personality!
Highlight Your Flexibility: Flexibility is key in this role, so be sure to mention your availability and willingness to adapt to different working patterns. We love candidates who can fit into our dynamic team!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Post Office
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Post Office Counter Clerk involves. Familiarise yourself with the key responsibilities like delivering exceptional customer service and managing queues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about connecting with customers, think of examples from your past experiences where you've provided excellent service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer. This will demonstrate your passion for creating exceptional experiences.
✨Be Ready for Flexibility Questions
Given the flexible working pattern across Monday to Saturday, be prepared to discuss your availability. Highlight your adaptability and willingness to work different shifts. This shows that you’re committed to meeting the company’s needs and can fit into their dynamic schedule.
✨Emphasise Teamwork and Collaboration
As a Post Office Counter Clerk, you'll be part of a team. Share examples of how you've worked well with others in previous roles. Talk about how you support colleagues and contribute to a positive work environment. This will align with TGJones' values of collaboration and inclusivity.
