Strategic Service Delivery Lead – Carrier Partnerships in England

Strategic Service Delivery Lead – Carrier Partnerships in England

England Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
Post Office

At a Glance

  • Tasks: Lead the operational management of carrier partners like Amazon and DHL.
  • Company: Join the Post Office, a trusted name in logistics and delivery.
  • Benefits: Enjoy a competitive salary and flexible hybrid working options.
  • Other info: Great opportunity for career growth in a supportive team.
  • Why this job: Make a real impact on service delivery and strategy in a dynamic environment.
  • Qualifications: Strong relationship-building skills and a data-driven mindset are essential.

The predicted salary is between 63000 - 77000 Β£ per year.

Post Office is seeking a Lead Service Delivery Manager for its Pick Up Drop Off (PUDO) function in London. You will oversee operational management of carrier partners (Amazon and DHL) to meet day-to-day requirements and drive the PUDO strategy in a hybrid setup from Wood Street, London.

You will review SLA performance, ensure contractual compliance, and work closely with stakeholders. The role requires strong relationship-building skills and a practical, data-driven mindset to deliver on.

Strategic Service Delivery Lead – Carrier Partnerships in England employer: Post Office

Post Office is an excellent employer that values its employees by offering flexible shifts and a supportive work environment. With a strong focus on customer service, you will receive comprehensive training and have opportunities for personal growth while working in a dynamic team. The company promotes a culture of inclusivity and teamwork, making it a rewarding place to build your career.

Post Office

Contact Details:

Post Office Recruitment Team

We think you need these skills to ace Strategic Service Delivery Lead – Carrier Partnerships in England

Operational Management
SLA Performance Review
Contractual Compliance
Stakeholder Engagement
Relationship-Building Skills
Data-Driven Mindset
Strategic Planning