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- Tasks: Deliver and collect cash and valuables safely and securely.
- Company: Join the Post Office, a vital community service adapting to the digital age.
- Benefits: Enjoy 25 days annual leave, healthcare access, and ongoing learning opportunities.
- Why this job: Be the face of the Post Office, making a real impact in your community.
- Qualifications: Must have a valid UK driving licence and customer service experience.
- Other info: Work in a high-security environment with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
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Contract Type: Permanent
Working Pattern: 35 hours per week: Monday to Friday, between 6 AM and 6 PM
Location: London. E16 4TG
Closing Date: 08/07/2025
Please note, if successful in this role, your contractual job title will be Cash Carrying Crew Member.
What to expect
Here at the Post Office, we’re steeped in tradition, but we’re going places. Supported by our network of depots and vehicles: Post Office’s Cash and Valuables in Transit division (CViT) collect & deliver cash, coin, and high value items 24 hours a day.
As a Cash Carrying Crew member, you will be working in a security environment with the responsibility of delivering and collecting of value items in a timely, safe, secure, and compliant way. You’ll be undertaking the truly valuable role of providing a high value delivery and collection service, across our corporate and retail functions.
Working from a secure location, either independently or as part of a team, this role offers you the exciting opportunity to be the face of the Post Office; interacting with customers from both Post Office and external organisations.
What’s more, is we will support you to build and develop a long and fulfilling career; through our evolving learning and development opportunities. Whether that’s progressing to a management role, or learning a new skill, to expand your career across the Post Office network.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave that increases with tenure
- Access to Benenden Healthcare
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \’Everybody\’s Business\’. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
You will be an experienced driver with a valid UK driving licence. Along with this, you will also:
- Have previous experience in customer service, ideally with previous multi drop delivery experience
- Possess first-class communication skills with the ability to be collaborative, adaptive to new processes and ways of working quickly and as required.
- GCSE English (grade D +) or equivalent. (Applicants who are unable to provide evidence of qualification in English, will need to pass a written English assessment during the recruitment process.)
- Ensure you drive in line with legal requirements when on the road, including proper use of a digital tachograph.
- A current C1 licence and SIA licence would also be beneficial but not essential.
(For compliance regulations you must hold a SIA licence before starting the role. This will be applied by the company, if you do not already hold one.)
Please note, this role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 12 weeks; while your application goes through our screening process (which includes 10 years referencing). Prior to submitting your application, please ensure your CV details all activity over the past 10 years including any gaps in employment, as this will significantly help speed up the recruitment process.
About us
Post Office is an integral part of every community, upheld by the dedication and service of our postmasters. In a world that\’s constantly evolving, we recognise the importance of adapting and growing. As we navigate the shifting landscapes of a digital age, our commitment to evolving is stronger than ever; without losing the essence of personal touch that defines us. Our journey forward is one of reflection, learning, and positive change.
Whilst there is much work to be done, we\’re looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you\’re inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.
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Driver employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver
✨Tip Number 1
Familiarise yourself with the Post Office's values and mission. Understanding their commitment to community service and inclusivity will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role involves interacting with customers, sharing specific examples of how you've successfully handled customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare for questions about safety and compliance. Given the high-security nature of the role, demonstrating your understanding of legal driving requirements and safety protocols will show that you're a responsible candidate.
✨Tip Number 4
Be ready to discuss your adaptability. The job requires quick learning and adapting to new processes, so think of examples where you've successfully adjusted to changes in previous roles.
We think you need these skills to ace Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your driving experience and customer service skills. Include specific examples of previous roles, especially any multi-drop delivery experience, to demonstrate your suitability for the Cash Carrying Crew Member position.
Highlight Relevant Qualifications: Clearly state your valid UK driving licence and any additional qualifications such as a C1 licence or SIA licence. If you have GCSE English (grade D +) or equivalent, mention this prominently to meet the job requirements.
Detail Your Work History: Provide a comprehensive work history covering the last 10 years, including any gaps in employment. This will help speed up the screening process, which is crucial for a role in a high-security environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the Post Office's values and mission. Emphasise your commitment to customer service and your ability to adapt to new processes, showcasing how you can contribute positively to their team.
How to prepare for a job interview at Post Office
✨Showcase Your Driving Experience
Make sure to highlight your driving experience, especially if you have a valid UK driving licence and any relevant multi-drop delivery experience. Be prepared to discuss specific situations where your driving skills were put to the test.
✨Demonstrate Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of your previous customer service experiences. Emphasise your ability to communicate effectively and adapt to different customer needs.
✨Understand the Importance of Security
Given that you'll be working in a high-security environment, it's crucial to express your understanding of security protocols. Familiarise yourself with the legal requirements for driving and handling valuable items, and be ready to discuss how you would ensure compliance.
✨Prepare for the Written English Assessment
If you don't have evidence of your GCSE English qualification, be prepared to take a written assessment. Brush up on your English skills beforehand, focusing on clarity and correctness in both written and verbal communication.
