At a Glance
- Tasks: Deliver and collect cash and valuables safely and securely.
- Company: Join the Post Office, a trusted community service provider.
- Benefits: Enjoy 25 days annual leave, a generous pension, and exclusive discounts.
- Why this job: Be the face of the Post Office and make a real impact.
- Qualifications: Valid UK driving licence and customer service experience required.
- Other info: Great career growth opportunities with ongoing training and development.
The predicted salary is between 27665 - 41496 £ per year.
Salary: £34,581.02
Grade: CHD
Reporting Line: CVIT Frontline Shift Manager
Contract Type: Permanent, Full Time
Working Pattern: Monday to Friday, 35 hours per week
Location: G21 2QZ
Closing Date: 05/02/2026
Please note, if successful in this role, your contractual job title will be Cash Carrying Crew Member.
What to expect
Here at the Post Office, we’re steeped in tradition, but we’re going places. Supported by our network of depots and vehicles: Post Office’s Cash and Valuables in Transit division (CViT) collect & deliver cash, coin, and high value items 24 hours a day. As a Cash Carrying Crew member, you will be working in a security environment with the responsibility of delivering and collecting value items in a timely, safe, secure, and compliant way. You’ll be undertaking the truly valuable role of providing a high value delivery and collection service, across our corporate and retail functions. Working from a secure location, either independently or as part of a team, this role offers you the exciting opportunity to be the face of the Post Office; interacting with customers from both Post Office and external organisations. What’s more, is we will support you to build and develop a long and fulfilling career; through our evolving learning and development opportunities. Whether that’s progressing to a management role, or learning a new skill, to expand your career across the Post Office network.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & saving
What you’ll need to succeed
You will be an experienced driver with a valid UK driving licence. Along with this, you will also:
- Have previous experience in customer service, ideally with previous multi drop delivery experience
- Possess first-class communication skills with the ability to be collaborative, adaptive to new processes and ways of working quickly and as required.
- GCSE English (grade D +) or equivalent. (Applicants who are unable to provide evidence of qualification in English, will need to pass a written English assessment during the recruitment process.)
- Ensure you drive in line with legal requirements when on the road, including proper use of a digital tachograph.
- A current C1 licence and SIA licence would also be beneficial but not essential.
Please note, this role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 12 weeks; while your application goes through our screening process (which includes 10 years referencing). Prior to submitting your application, please ensure your CV details all activity over the past 10 years including any gaps in employment, as this will significantly help speed up the recruitment process.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you’re driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Cash Carrying Crew employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Carrying Crew
✨Tip Number 1
Get to know the company! Research the Post Office and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work in the Cash Carrying Crew.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and safety protocols. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Cash Carrying Crew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Cash Carrying Crew role. Highlight your driving experience, customer service skills, and any relevant qualifications. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves interacting with customers, it’s important to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to connect with others.
Be Thorough with Your History: Remember to detail all your activities over the past 10 years in your application. This will help speed up the screening process and show us that you’re organised and transparent.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to the right place and stands out to us!
How to prepare for a job interview at Post Office
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cash Carrying Crew member. Familiarise yourself with the responsibilities, especially around security and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous experience in customer service and any multi-drop delivery roles you've had. Be ready to share specific examples of how you've handled challenges or provided excellent service, as this will demonstrate your suitability for the job.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly. During the interview, listen carefully to questions and respond thoughtfully. This will showcase your first-class communication skills and adaptability to new processes.
✨Prepare for Compliance Questions
Given the high-security environment, be prepared to discuss compliance and legal requirements related to driving and handling valuables. Brush up on your knowledge of digital tachographs and any relevant regulations, as this will show your commitment to safety and professionalism.