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- Tasks: Provide exceptional customer service and manage transactions at the Post Office.
- Company: Join TGJones, a trusted British brand with a fresh vision.
- Benefits: Enjoy employee discounts, flexible shifts, and a supportive work environment.
- Other info: Inclusive workplace where everyone can thrive and be themselves.
- Why this job: Be part of a team that values your ideas and fosters growth.
- Qualifications: Must be over 18, with a passion for customer service.
The predicted salary is between 11200 - 13000 £ per year.
8 hours per week, across 2-3 days, Mon-Sat
Contract Type: Fixed Term Until 31 August 2026
We pay in line with UK age-related minimum and living wage rates – so your pay will depend on your age group:
- Under 18: £10.85
- 21+: £12.71
To be employed in this role you must be over the age of 18 and complete a safeguarding check.
3-Day Post Office Counter Training Covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required!
About the role:
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Managing queues and ensuring that customers can access the services they need quickly and simply
- Meeting high standards of governance and attention to detail
- Being part of a team and supporting colleagues
About you:
- A passion for customers, having an exceptional experience in store
- Confidence in communicating within the team
- Motivation to achieve fantastic results and standards
- Adaptability to meet company requirements and goals
About us:
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
Inclusive workplace:
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Post Office Counter Clerk in Aberystwyth employer: Post Office
Contact Detail:
Post Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Office Counter Clerk in Aberystwyth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Post Office Counter Clerk role and rehearse your answers. Focus on your customer service experience and how you can contribute to creating exceptional experiences for customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Post Office Counter Clerk in Aberystwyth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Post Office Counter Clerk. We want to see your passion for customer service shine through!
Show Off Your Communication Skills: Since this role involves interacting with customers and colleagues, it’s important to demonstrate your communication skills in your written application. Use clear and friendly language to reflect your ability to connect with people.
Highlight Your Flexibility: Mention your adaptability and willingness to work across different locations or shifts. We value team players who can adjust to meet the needs of our customers and the business.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Post Office
✨Know Your Customer Service Basics
As a Post Office Counter Clerk, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of how you've provided great service in the past.
✨Familiarise Yourself with the Role
Read through the job description thoroughly and understand the key responsibilities. Think about how your skills align with managing queues, handling travel money, and ensuring attention to detail. This will help you answer questions confidently.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss how you work well with others. Share experiences where you supported colleagues or contributed to a team goal. Highlighting your collaborative nature will resonate well with the interviewers.
✨Be Ready for Flexibility Questions
Since training may take place at different locations, be prepared to discuss your flexibility. Think about times when you've adapted to changes in your work environment or schedule, and express your willingness to embrace new challenges.