Software Engineer in Northwich

Reporting Line: Core Systems Development Manager

Contract type: Permanent

Grade: 3B

Location: Northwich/Hybrid

What to expect: The Remedy Developer is a key member of the Core Systems team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset. The Remedy Developer will be responsible for the design, development, customization and support of our BMC Remedy application, providing system support and enhancements to the business areas that use the platform. The role holder will work closely with stakeholders to develop and implement changes in line with agreed scope/requirements.

What we can do for you: Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed:

• Experience of using BMC Remedy in a live environment.
• Proven experience collaborating with peers, colleagues, and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.
• Experience in establishing successful, cross-functional stakeholder relationships.
• Demonstrable experience of leading on the delivery of project milestones to achieve key objectives.
• Analytical and innovative problem-solving skills.
• Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions.
• A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
• Solid background of developing and maintaining BMC Remedy applications.
• Exposure to SQL Server, PHP / Web Development / APIs / VB.net highly advantageous.
• High level of competence in Excel, Word, Outlook and Teams.

About us: At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.

Application Guidance: Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.