At a Glance
- Tasks: Own requirements definition and drive strategic solutions in a dynamic tech environment.
- Company: Join Post Office Ltd, a vital part of UK communities with a commitment to innovation.
- Benefits: Enjoy 27.5 days leave, competitive salary, bonuses, and extensive development opportunities.
- Other info: Embrace diversity and thrive in an inclusive workplace focused on growth and meaningful change.
- Why this job: Make a real impact while shaping the future of essential services in a supportive team.
- Qualifications: Experience in business analysis, stakeholder management, and data-driven decision making required.
The predicted salary is between 50000 - 65000 £ per year.
Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3A
Reporting Line: PCD Product Owner
Contract Type: Permanent
Working pattern: Hybrid
Location: London
Closing Date: 28th July
What to expect
The Technical Business Analyst is a key member of the Technical PCD Product Team, responsible for owning the requirements definition and management for strategic roadmaps and associated developments and driving and maturing internal analysis processes within the wider Technology Product function. The Technical Business Analyst will interpret stakeholder requirements, conduct thorough data analysis, and facilitate effective communication. Responsible for translating business needs into actionable plans, streamlining processes, and collaborating with cross-functional teams to drive strategic solutions aligning with organisational goals. They will drive a culture of inclusion, continuous improvement, and high performance in their teams, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role you will be versed in the below:
- Significant Business Analysis experience within large-scale, complex technical transformation programmes.
- Proven experience leading cross-functional business analysis activities from discovery through to implementation.
- Strong stakeholder management experience, including senior leadership engagement.
- Experience gathering, analysing and documenting business requirements.
- Experience working with proven ability to facilitate workshops, interviews and requirements gathering sessions.
- Experience with process mapping, gap analysis, root cause analysis and business process improvement.
- Experience working within Agile environments and delivering change initiatives.
- Strong data analysis capability with the ability to drive data-led decision making.
- Experience creating Epics, Features and User Stories for delivery teams.
- Proven experience working with APIs and systems integration initiatives from a Business Analyst perspective.
- Experience eliciting, documenting and validating API requirements, contracts and acceptance criteria.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Technical Business Analyst in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London where innovation and customer value are at the forefront of our mission. With a competitive salary and a comprehensive benefits package, including generous annual leave and robust learning opportunities, we foster a culture of inclusivity and professional growth. Join us as we embark on an ambitious growth journey, where your contributions will directly impact our success in delivering quality insurance products to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst in London
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We think you need these skills to ace Technical Business Analyst in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Post Office UK, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Post Office UK
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Post Office UK’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
