Risk and Assurance Director (Interim) in London

Summary

Salary: Competitive plus comprehensive benefits package
Grade: SLP
Reporting Line: Chief Financial Officer
Contract Type: Fixed Term Contract - 12 Months
Working pattern: Hybrid
Location: London/Chesterfield
Closing Date: 6th November 2026

What to expect

As a Risk and Assurance Director (interim) you will join us on our journey and undertake a strategic Influential role as a member of the Senior Leadership population. Responsbile for proactively participating as a member of the business leadership team in the development and delivery of organsiational and functional strategies, role always modelling the Post Office behaviours and demonstrating a Postmaster First mindset.

The Risk and Assurance Director (interim) is accountable for the effectiveness and ongoing maturity of the Enterprise Risk Management Framework, Risk Appetite Framework and organisational controls framework across Post Office, ensuring the organsiation operates within agreed risk appetite and maintains an effective control environment that supports delivery of strategic objectives. They will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, providing independent risk insight, challenge and governance oversight to support effective decision making, controls effectiveness, and achievement of organisational objectives.

How our people behave is as important to Post Office, as what is delivered. They will role model the Post Office behaviours and demonstrate a Postmaster first mindset.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 30 days annual leave, plus bank holidays
• Up to 25% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What you’ll need to succeed

Experience and Qualifications

• Significant experience leading enterprise risk management, risk oversight or risk governance functions within a large and complex organisation.
• Demonstrable experience of designing, implementing and embedding enterprise risk management frameworks and organisational controls frameworks.
• Experience supporting Board and Executive Committees through the provision of risk analysis, insight, challenge and governance reporting.
• Experience of operating within a three lines model and providing effective second-line oversight and challenge.
• Experience of developing or operating controls assurance frameworks aligned to regulatory or governance requirements, including UK Corporate Governance Code Provision 29, SOX, ICFR or equivalent frameworks.
• Relevant professional qualification such as ACA, ACCA, CIA, IRM or equivalent.
• Proven experience of strategic leadership, in a Risk and Assurance environment.
• Demonstrable experience of delivering large-scale, complex programmes/projects, driving results cross-functionally to achieve business objectives.
• Experience managing high-impact analytics projects, including resource allocation, budget oversight, and stakeholder engagement.

Skills and Capabilities

• Deep understanding of enterprise risk management principles, risk governance and controls effectiveness frameworks.
• Ability to provide independent challenge and influence senior stakeholders on complex risk and governance matters.
• Strong strategic judgement, with the ability to assess risk implications and support effective decision making in complex environments.
• Excellent communication and stakeholder management skills, with the ability to translate complex risk matters into practical business insights.
• Demonstrable ability to build and embed a positive organisational risk culture through leadership, coaching and business partnering
• Empowering leader who can speak with knowledge, authority, and confidence, guiding teams toward success.
• A robust understanding of data privacy laws, governance, and risk management
• Able to take reasoned and measured decisions that on balance deliver the best outcome, adapting leadership style as needed across varying situations.
• Demonstrates a forward-thinking approach by keeping up with emerging data-driven methodologies to enhance strategic decision-making and positioning the organisation for sustainable growth.
• Demonstrates a strong commitment to upholding the values and principles of Post Office.
• A track record of actively promoting equality, diversity, and inclusion within all areas of responsibility and in particularly in Risk and Assurance sector.

About us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.