At a Glance
- Tasks: Lead the strategy for growth and profitability in insurance products.
- Company: Join Post Office Insurance, a leader in personal lines insurance.
- Benefits: Enjoy 28 days leave, annual bonuses, and a generous pension scheme.
- Other info: Diversity and inclusion are at the heart of our culture.
- Why this job: Be part of an ambitious growth journey in a dynamic insurance environment.
- Qualifications: Senior leadership experience in insurance with a focus on commercial growth.
The predicted salary is between 80000 - 100000 £ per year.
The Product & Proposition Director is responsible for defining and delivering the commercial strategy that drives growth, profitability, and competitiveness across Post Office Insurance’s (POI) product portfolio. This role leads the development, optimisation and in-life performance of all insurance propositions, ensuring they meet customer needs, deliver fair value, and support POI’s commercial ambitions.
The Director acts as the commercial engine of the business identifying revenue opportunities, strengthening insurer partnerships, improving product economics, and ensuring propositions are differentiated, scalable and commercially sustainable. This role sets the strategic direction for portfolio growth and works cross-functionally to ensure strong commercial execution across all channels.
The Product & Proposition Director is required to proactively participate in the development and delivery of functional strategy and commercial objectives, always modelling appropriate leadership behaviours and demonstrating a customer first mindset. They will ensure all commercial decisions align with Consumer Duty, customer fairness and POIs conduct risk standards. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you: Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 28 days annual leave that increases with tenure + bank holidays
- Annual Bonus scheme
- Generous pension contribution
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed: To be successful in this role you will have significant senior leadership experience in Product, Proposition or Commercial roles within insurance or broader financial services. In addition to this you will have:
- Proven track record of delivering commercial growth, portfolio improvements and successful product launches, while meeting regulatory expectations
- Strong experience working with insurers, underwriters and actuarial teams on pricing, product design and performance improvement.
- Deep understanding of FCA product governance and Consumer Duty frameworks with hands-on accountability for Product Reviews and Fair Value Assessments
- Experience leading cross‑functional teams and driving large‑scale commercial programmes.
- Relevant professional qualifications preferred (ACII, product management or commercial strategy qualifications).
About us: Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year. There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
Application Guidance: If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Product & Proposition Director (Insurance) in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London that fosters innovation and growth. With a strong commitment to employee development, competitive benefits including generous annual leave and a robust pension scheme, and a culture that prioritises diversity and inclusion, we empower our team to thrive while delivering outstanding value to our customers. Join us at this exciting time as we embark on an ambitious growth journey, where your contributions will directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Product & Proposition Director (Insurance) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Product & Proposition Director role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of FCA product governance and Consumer Duty frameworks. Be ready to discuss how you've successfully driven commercial growth and improved product portfolios in your past roles.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience leading cross-functional teams and driving large-scale commercial programmes. They want to see that you can steer the ship!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are genuinely interested in joining our team at Post Office Insurance.
We think you need these skills to ace Product & Proposition Director (Insurance) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in product and proposition roles within insurance. We want to see how your skills align with our needs, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Skills:As a Product & Proposition Director, leadership is key. Use your application to demonstrate your experience leading cross-functional teams and driving commercial growth. We love seeing examples of how you've made an impact in previous roles.
Highlight Regulatory Knowledge:Given the importance of FCA product governance and Consumer Duty frameworks, make sure to mention any relevant experience you have in these areas. We’re looking for someone who understands the regulatory landscape and can navigate it effectively.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Post Office UK
✨Know Your Numbers
As a Product & Proposition Director, you'll need to demonstrate your understanding of commercial growth and product performance. Brush up on key metrics related to insurance products, such as profitability, market share, and customer satisfaction scores. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to lead cross-functional teams. Prepare stories that illustrate how you've successfully driven large-scale commercial programmes and fostered collaboration among diverse groups. This will show that you can model the leadership behaviours expected at Post Office Insurance.
✨Understand Regulatory Frameworks
Familiarise yourself with FCA product governance and Consumer Duty frameworks. Be prepared to discuss how you've ensured compliance in past roles, particularly in relation to product reviews and fair value assessments. This knowledge will be crucial in demonstrating your fit for the role and your commitment to customer fairness.
✨Align with Company Values
Post Office Insurance values diversity and inclusivity, so it's important to reflect these values in your interview. Think about how your personal experiences align with their commitment to equity and how you can contribute to a culture that celebrates differences. This will help you connect with the interviewers on a deeper level.
