At a Glance
- Tasks: Drive portfolio performance and ensure sustainable profit in insurance products.
- Company: Join Post Office Insurance, a leader in personal lines insurance.
- Benefits: Enjoy 28 days leave, bonuses, pension contributions, and ongoing learning opportunities.
- Other info: Embrace diversity and inclusivity in a supportive workplace.
- Why this job: Be part of an ambitious growth journey in a dynamic insurance environment.
- Qualifications: Experience in insurance or financial services with strong analytical skills.
The predicted salary is between 60000 - 75000 £ per year.
The Portfolio Performance Manager is accountable for strengthening portfolio-level performance discipline across Post Office Insurance, ensuring that commercial decisions consistently deliver sustainable profit, policy growth and demonstrable fair value outcomes.
The role plays a critical part in the firm’s ability to meet its Consumer Duty obligations, with particular emphasis on PROD 4 product governance requirements and GIPP expectations. Operating as a senior subject-matter expert rather than a people-leadership role, the Portfolio Performance Manager brings clarity, challenge and assurance across the end-to-end portfolio. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you: Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 28 days annual leave that increases with tenure + bank holidays
- Annual Bonus scheme
- Generous pension contribution
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed: To be successful in this role you will have significant experience in insurance, financial services or a similarly complex, regulated environment. In addition to this you will have:
- Strong understanding of insurance economics, including pricing, loss ratio, margin, volume and lifetime value dynamics.
- Proven experience in portfolio-level performance analysis within insurance, financial services or a regulated environment.
- Ability to interpret complex data and translate it into clear commercial insight.
- Solid understanding of FCA Consumer Duty requirements, particularly Fair Value.
- Experience supporting governance forums with clear, evidence-based assurance on performance and value outcomes.
- Ability to work effectively alongside Pricing, Product, Trading, Finance and Risk teams.
- Confident in challenging constructively and operating as an expert advisor.
- Degree‑level qualification or equivalent professional experience in a relevant discipline (e.g. economics, finance, data, actuarial or commercial analysis).
- Professional qualifications (e.g. CII, actuarial, finance or analytics) desirable but not essential.
About us: Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year. There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
Application Guidance: If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Portfolio Performance Manager ( Post Office Insurance) in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London that fosters professional growth and inclusivity. With a competitive salary and a comprehensive benefits package, including generous annual leave and a commitment to employee development, we empower our team to thrive as they contribute to our ambitious growth plans. Join us in making a meaningful impact in the insurance sector while enjoying a culture that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Performance Manager ( Post Office Insurance) in London
✨Tip Number 1
Network like a pro! Reach out to people in the insurance and financial services sectors. Attend industry events or webinars, and don’t be shy about connecting on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and recent news. Show us you’re not just another candidate; demonstrate your understanding of Post Office Insurance’s mission and how you can contribute to their growth. Tailor your responses to highlight your relevant experience!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in portfolio performance analysis and how it aligns with the role. The more comfortable you are, the better you’ll perform when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make this happen together!
We think you need these skills to ace Portfolio Performance Manager ( Post Office Insurance) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Portfolio Performance Manager role. Highlight your experience in insurance and financial services, focusing on portfolio-level performance analysis. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of FCA Consumer Duty requirements!
Showcase Your Data Skills:Since this role involves interpreting complex data, make sure to showcase your analytical skills. Provide examples of how you've translated data into clear commercial insights in your previous roles. We love seeing those numbers come to life!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Post Office UK
✨Know Your Numbers
As a Portfolio Performance Manager, you'll need to demonstrate a strong grasp of insurance economics. Brush up on key metrics like pricing, loss ratios, and lifetime value dynamics. Be ready to discuss how these factors influence portfolio performance and how you can leverage them for sustainable profit.
✨Showcase Your Analytical Skills
Prepare to interpret complex data and translate it into actionable insights. Bring examples from your past experience where you've successfully analysed portfolio performance. This will show that you can provide clear, evidence-based assurance on performance outcomes, which is crucial for the role.
✨Understand Consumer Duty Requirements
Familiarise yourself with FCA Consumer Duty obligations, especially around Fair Value. Be prepared to discuss how you would ensure compliance in your role. This knowledge will highlight your commitment to ethical practices and your understanding of regulatory expectations.
✨Be Ready to Challenge Constructively
The role requires you to operate as an expert advisor and challenge constructively. Think of scenarios where you've had to provide critical feedback or push back on decisions. This will demonstrate your confidence and ability to work effectively with cross-functional teams like Pricing, Product, and Risk.
