Summary
Reporting Line: Portfolio Governance & Support Manager
Contract type: Permanent
Grade: 3B
Location: Wood Street, London
What to expect
The Portfolio Governance & Reporting Lead is a key member of the Transformation and Portfolio Office team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.
The Portfolio Governance & Reporting Lead will play a pivotal role in supporting the successful delivery of our transformation portfolio by maintaining robust governance structures and providing effective and efficient support and administration services, promoting transparency and enabling efficient decision-making.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 10% on target bonus opportunity
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
Click here for a detailed overview of our benefits
What you’ll need to succeed
- Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions.
- Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity.
- A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
- Ability to present analysis, findings, recommendations and proposals to senior audiences, ensuring buy-in of key stakeholders at all levels even when challenging the status quo or delivery status
- Ability to deal with ambiguity whilst being flexible and adaptabl
- Previous experience of working with Power BI
- Commercial business acumen with the ability to make data-driven business decisions.
- Strong organisational and time management skills with good interpersonal skills.
- Self-motivated and able to work proactively, independently or as part of a team.
- Strong attention to detail & not afraid to challenge inconsistencies & non-compliance to standards.
- Displays a passion for pursuing personal development opportunities & expanding industry knowledge.
- Demonstrates a strong commitment to upholding the values & principles of Post Office.
- An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Portfolio Governance & Reporting Lead in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London where innovation and customer value are at the forefront of our mission. With a competitive salary and a comprehensive benefits package, including generous annual leave and robust learning opportunities, we foster a culture of inclusivity and professional growth. Join us as we embark on an ambitious growth journey, where your contributions will directly impact our success in delivering quality insurance products to our customers.
