At a Glance
- Tasks: Lead and manage projects from start to finish, ensuring success across all key factors.
- Company: Join Post Office Ltd, a vital part of UK communities with a commitment to service.
- Benefits: Enjoy 27.5 days leave, bonuses, car allowance, and extensive development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact while driving innovation in a supportive environment.
- Qualifications: Experience in project management, retail journey mapping, and transformation change.
The predicted salary is between 60000 - 75000 £ per year.
Salary: Competitive
Grade: 3A
Reporting Line: Programme Manager
Contract Type: 12 month Fixed Term Contract
Location: London - Hybrid
What to expect
As a Lead Project Manager, you will join us on our journey and undertake a truly valuable role responsible for managing and leading projects end to end, working cross functionally to deliver business solutions and ensuring that the critical success factors are met while scope, time, quality and cost of the projects are maintained. You will be managing and leading projects end to end, working cross functionally to deliver business solutions, ensuring that the critical success factors are met while scope, time, quality and cost of the projects are maintained. Demonstrating strong senior stakeholder management skills to ensure that communication is clear and concise, and deliverables are progressed, contributing towards overall programme and portfolio outcomes. This role offers you a unique opportunity to make a tangible impact, drive innovation, and contribute to shaping the future of our organisation and the communities we serve.
How our people behave is as important to Post Office, as what is delivered. The Lead Project Manager will role model the Post Office behaviours and demonstrate a Postmaster first mindset.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
As a Lead Project Manager you will have demonstrable experience of leading on the delivery of project milestones to achieve key objectives. In addition to this, the ideal candidate will have:
- Previous retail journey mapping experience.
- Previous business process mapping experience.
- Worked within a multi-site retail business.
- Extensive experience in delivering and successfully managing transformation change projects.
- Proven experience collaborating with peers, colleagues, and stakeholders to contribute to the delivery of functional strategy to achieve business objectives.
- Experience in establishing successful, cross-functional stakeholder relationships.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Lead Project Manager in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London where innovation and customer value are at the forefront of our mission. With a competitive salary and a comprehensive benefits package, including generous annual leave and robust learning opportunities, we foster a culture of inclusivity and professional growth. Join us as we embark on an ambitious growth journey, where your contributions will directly impact our success in delivering quality insurance products to our customers.
