At a Glance
- Tasks: Lead product governance activities and ensure compliance with industry regulations.
- Company: Join Post Office Insurance, a leader in personal lines insurance.
- Benefits: Enjoy competitive salary, generous leave, bonuses, and a supportive work environment.
- Other info: Diverse and inclusive workplace with excellent learning and development opportunities.
- Why this job: Be part of an ambitious growth journey and make a real impact in the insurance sector.
- Qualifications: Experience in Product Governance or Compliance within insurance or financial services is essential.
The predicted salary is between 50000 - 65000 £ per year.
The Product Governance Manager is responsible for the day‑to‑day execution and coordination of Product Governance activities across Post Office Insurance’s product portfolio, ensuring compliance with FCA PROD 4 and Consumer Duty requirements.
The role supports the Head of Product Governance by operating core governance processes across the product lifecycle, including product approvals, in‑life reviews, fair value assessments and outcome testing. Acting as a first‑line control function, the Product Governance Manager ensures governance activity is well‑evidenced, consistently applied and effectively embedded within Product and Commercial teams.
The role has responsibility for identifying, escalating and supporting the remediation of product, conduct and customer outcome risks, including potential foreseeable harm. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you: Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 28 days annual leave that increases with tenure + bank holidays
- Annual Bonus scheme
- Generous pension contribution
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed: The successful candidate for this role will have demonstrable experience in Product Governance, Conduct Risk, Compliance, Product Management or a related role within insurance or financial services. In addition to this, you will have:
- Strong working knowledge of FCA Product Governance (PROD 4) requirements within insurance or financial services.
- Practical understanding of Consumer Duty, including fair value, outcome testing and evidencing customer outcomes.
- Good understanding of insurance products, pricing structures and distribution models.
- Strong attention to detail with the ability to critically review documentation and MI.
- Ability to interpret data, performance metrics and value assessments to identify risks and issues.
- Experience supporting or delivering product approvals, in‑life reviews and fair value assessments.
- Experience working within regulated governance and committee structures.
- Relevant professional qualification desirable (e.g. insurance, compliance, risk, conduct or product‑related qualification).
About us: Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year. There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
Application Guidance: If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Governance Manager (Post Office Insurance) in London employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London that fosters professional growth and inclusivity. With a competitive salary and a comprehensive benefits package, including generous annual leave and a commitment to employee development, we prioritise the well-being and success of our team members. Join us at this exciting time as we expand our product portfolio and continue to lead the market in customer-focused insurance solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Governance Manager (Post Office Insurance) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Post Office Insurance. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Brush up on FCA PROD 4 and Consumer Duty requirements. Show us you’re not just a candidate, but the candidate who understands the ins and outs of product governance.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience in product management and compliance, so you can shine when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Governance Manager (Post Office Insurance) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Governance Manager role. Highlight your experience in Product Governance and compliance, and don’t forget to mention any relevant qualifications. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience:When filling out your application, be sure to showcase your experience with FCA PROD 4 and Consumer Duty requirements. We’re keen on candidates who can demonstrate their understanding of these areas, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Post Office UK
✨Know Your Governance Inside Out
Make sure you brush up on FCA PROD 4 requirements and Consumer Duty principles. Being able to discuss these in detail will show that you’re not just familiar with the terms, but that you understand their practical implications in product governance.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed product approvals or conducted fair value assessments. This will help demonstrate your hands-on experience and how it aligns with the responsibilities of the Governance Manager role.
✨Be Data Savvy
Since the role involves interpreting data and performance metrics, be ready to discuss how you've used data to identify risks or improve outcomes in previous positions. Bring along any relevant metrics or case studies to back up your claims.
✨Emphasise Your Attention to Detail
The job requires a strong attention to detail, so prepare to discuss how you ensure accuracy in documentation and MI reviews. You might even want to share a story about a time when your meticulousness made a significant difference in a project.
