At a Glance
- Tasks: Support business and technology change in the insurance sector, collaborating with diverse teams.
- Company: Join Post Office Insurance, a leader in personal lines insurance with a focus on customer value.
- Benefits: Enjoy competitive salary, 28 days leave, annual bonus, and comprehensive employee benefits.
- Other info: Dynamic hybrid work environment with a strong commitment to diversity and inclusion.
- Why this job: Be part of an ambitious growth journey and make a real impact in the insurance industry.
- Qualifications: Experience as a Business Analyst in financial services or insurance environments is essential.
The predicted salary is between 45000 - 55000 £ per year.
The Business Analyst will support the delivery of business, operational, regulatory and technology change across Post Office Insurance. The role will work closely with stakeholders across all internal functions and external partners to understand business needs, document requirements, analyse processes, identify improvement opportunities and support the successful delivery of change.
The role is particularly suited to someone who can bridge the gap between business teams, technology providers and third-party suppliers, ensuring that solutions are clearly defined, commercially practical, customer-focused and aligned to regulatory expectations. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
What we can do for you: Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 28 days annual leave that increases with tenure + bank holidays
- Annual Bonus scheme
- Generous pension contribution
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed: The successful candidate for this role will be an experienced Business Analyst, ideally within financial services, regulated environments or operational change. In addition to this, you will have:
- Experience in an insurance broker, insurer, MGA or claims/administration environment.
- Familiarity with broker platforms or insurance systems, such as CDL, Open GI, Acturis, ICE or similar.
- Experience supporting system migrations, re-platforming, workflow automation or operational transformation.
- Knowledge of FCA-regulated environments and conduct risk considerations.
- Experience with tools such as Visio, Jira, Azure DevOps, Trello, Monday.com, Excel, Power BI or similar.
- Business analysis qualification, such as BCS Foundation, Practitioner or Diploma.
Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year. There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk.
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Business Analyst - Post Office Insurance in London employer: Post Office UK
Post Office Insurance is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside a comprehensive benefits package, including generous annual leave and a robust pension scheme. Our inclusive work culture fosters diversity and collaboration, making it an ideal environment for Business Analysts to thrive as we embark on an exciting growth journey in the heart of London. Join us to make a meaningful impact in the insurance sector while enjoying continuous learning opportunities and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Post Office Insurance in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Post Office Insurance on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the business inside out. Familiarise yourself with their products and recent news. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Structure your responses around Situation, Task, Action, and Result to clearly demonstrate your skills and experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team.
We think you need these skills to ace Business Analyst - Post Office Insurance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Analyst at Post Office Insurance. Highlight your experience in financial services and any relevant tools you've used, like Jira or Power BI. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can bridge the gap between business teams and technology providers. Let us know what makes you the perfect fit for our team.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to support operational change and improve processes. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Post Office Insurance!
How to prepare for a job interview at Post Office UK
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially if you've got experience in financial services or regulated environments. Familiarise yourself with key terms and concepts related to Post Office Insurance, as well as the specific tools mentioned in the job description like Visio, Jira, and Power BI.
✨Showcase Your Analytical Skills
Prepare to discuss your previous experiences where you've successfully identified improvement opportunities or supported system migrations. Use specific examples that highlight your ability to bridge the gap between business needs and technology solutions, as this is crucial for the role.
✨Engage with Stakeholders
Since the role involves working closely with various stakeholders, think about how you can demonstrate your communication skills. Be ready to share examples of how you've effectively collaborated with different teams or external partners to achieve a common goal.
✨Emphasise Customer Focus
Post Office Insurance values customer service, so be prepared to discuss how you've prioritised customer needs in your previous roles. Share instances where your analysis led to improved customer outcomes or enhanced service delivery, showing that you understand the importance of customer value.
