Summary
Salary: Competitive plus comprehensive benefits package
Grade: 3A
Contract Type: Permanent
Working pattern: Hybrid
Location: London/Bolton
Closing Date: 28th September 2026
What to expect
We're looking for an experienced Identity & Access Principal Engineer to join our Technology team and play a key role in shaping and securing the platforms that support colleagues and branches across the Post Office network.
As a senior technical authority, you'll provide leadership across our identity and access management estate, ensuring services are secure, resilient, scalable and aligned with business and security objectives. Working closely with Technology, Cyber Security, Architecture and key suppliers, you'll drive platform improvements and support the delivery of strategic technology initiatives.
This is an exciting opportunity for someone who is passionate about modern identity technologies and enjoys combining technical expertise with strategic influence.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
Click here for a detailed overview of our benefits
What you’ll need to succeed
- Significant experience in a senior infrastructure engineering, platform engineering or technical specialist role within a large, complex enterprise environment.
- Strong hands-on expertise across Active Directory, Entra ID, Microsoft Identity Manager (MIM), Conditional Access, ADFS, Microsoft PKI and PowerShell.
- Experience designing, implementing and supporting enterprise identity and access management solutions.
- Experience producing and reviewing technical designs, operational documentation and support models.
- Proven experience working with Cyber Security, Architecture, project delivery teams and managed service providers.
- Strong background in major incident management, problem management and root cause analysis.
Skills & Capabilities
- Excellent technical judgement and the ability to act as a trusted technical authority.
- Strong stakeholder management and communication skills, with the ability to influence at all levels.
- Ability to balance strategic thinking with hands-on technical delivery.
- Strong analytical and problem-solving capabilities.
- Excellent planning, prioritisation and decision-making skills.
- A collaborative leadership style with a passion for coaching and developing others.
About us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
Identity & Access Principal Engineer employer: Post Office UK
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London where innovation and customer value are at the forefront of our mission. With a competitive salary and a comprehensive benefits package, including generous annual leave and robust learning opportunities, we foster a culture of inclusivity and professional growth. Join us as we embark on an ambitious growth journey, where your contributions will directly impact our success in delivering quality insurance products to our customers.
