Cash Carrying Crew

Salary: £35,700

Grade: CHD

Reporting Line: CVIT Frontline Shift Manager

Contract Type: Full time, permanent

Working Pattern: 35 hours per week, Mon - Fri

Location: Hemel Hempstead

Closing Date: 21/05/26

Please note, if successful in this role, your contractual job title will be Cash Carrying Crew Member.

What to expect:

Here at the Post Office, we’re steeped in tradition, but we’re going places. Supported by our network of depots and vehicles: Post Office’s Cash and Valuables in Transit division (CViT) collect & deliver cash, coin, and high value items 24 hours a day. As a Cash Carrying Crew member, you will be working in a security environment with the responsibility of delivering and collecting value items in a timely, safe, secure, and compliant way. You’ll be undertaking the truly valuable role of providing a high value delivery and collection service, across our corporate and retail functions. Working from a secure location, either independently or as part of a team, this role offers you the exciting opportunity to be the face of the Post Office; interacting with customers from both Post Office and external organisations.

What we can do for you:

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave (rising to 30 after 2 years), plus bank holidays
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & saving

What you’ll need to succeed:

You will be an experienced driver with a valid UK driving licence. Along with this, you will also:

• Have previous experience in customer service, ideally with previous multi drop delivery experience
• Possess first-class communication skills with the ability to be collaborative, adaptive to new processes and ways of working quickly and as required.
• GCSE English (grade D +) or equivalent. (Applicants who are unable to provide evidence of qualification in English, will need to pass a written English assessment during the recruitment process.)
• Ensure you drive in line with legal requirements when on the road, including proper use of a digital tachograph.
• A current C1 licence and SIA licence would also be beneficial but not essential. (For compliance regulations you must hold a SIA licence before starting the role. This will be applied by the company, if you do not already hold one.)

Please note, this role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 12 weeks; while your application goes through our screening process (which includes 10 years referencing). Prior to submitting your application, please ensure your CV details all activity over the past 10 years including any gaps in employment, as this will significantly help speed up the recruitment process.

About us:

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.

Application Guidance:

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive. As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk. We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.