Branch change Delivery Specialist - Banking Automation in West Bromwich

Branch change Delivery Specialist - Banking Automation in West Bromwich

West Bromwich Temporary 30000 - 40000 £ / year (est.) No working from home possible
Post Office Ltd

At a Glance

  • Tasks: Support the Retail Change team with Banking Automation projects and train operators on new systems.
  • Company: Join Post Office Ltd, a vital part of UK communities, evolving with digital innovation.
  • Benefits: Enjoy 25 days annual leave, a generous pension scheme, and access to over 400 online courses.
  • Other info: Embrace diversity and thrive in an inclusive workplace focused on growth and meaningful change.
  • Why this job: Make a real impact in shaping the future of banking automation and community services.
  • Qualifications: Experience in project management and strong stakeholder relationship skills are essential.

The predicted salary is between 30000 - 40000 £ per year.

As a Branch Change Delivery Specialist - Banking Automation, you will join us on our journey and undertake a truly valuable role responsible for supporting the Retail Change team with the Banking Automation project. You will be working with internal teams and external stakeholders to ensure Automation activity is delivered on time. Following installation of the MFD's and TCR's you will be responsible for training the Operators on their use. Acting as a main point of contact for the programme funded change projects, you support a culture of inclusion, continuous improvement, and high performance.

This role offers you a unique opportunity to make a tangible impact, drive innovation, and contribute to shaping the future of our organisation and the communities we serve. How our people behave is as important to Post Office, as what is delivered. The Branch Change Delivery Specialist will role model the Post Office behaviours and demonstrate an Operator first mindset.

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

  • 25 days annual leave (rising to 30 after 2 years), plus bank holidays
  • Up to 10% on target bonus opportunity
  • Generous pension scheme with minimum 9% employer contribution
  • Access to 24/7 digital GP services and our Employee Assistance Programme
  • 6 x Life assurance and income protection after 12 months service
  • Over 400 online courses, mentoring, apprenticeships, and development programmes
  • Access to our benefits platform for exclusive discounts & savings

To be successful in this role you will need to have experience in Project Management ideally within a construction or fit-out related field. In addition to this, the ideal candidate will possess:

  • Experience in establishing successful, cross-functional stakeholder relationships
  • Demonstrable experience of leading on the delivery of project milestones to achieve key objectives
  • Excellent knowledge of relevant legislation including Health & Safety, Construction Design Management (CDM), asbestos management, site management and the Equality Act, with the ability to articulate and apply each in the branch network environment
  • Ideally you will have relevant certifications including PRINCE2/Agile (project delivery), Prosci/CMAP (change management)

At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We're looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we'd love to hear from you.

Our commitment to embracing diversity extends beyond just words. While we've outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk.

We're thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we're unable to provide individual feedback on all submissions.

Branch change Delivery Specialist - Banking Automation in West Bromwich employer: Post Office Ltd

At Post Office Ltd, we pride ourselves on being a supportive and inclusive employer, offering a dynamic work culture that values innovation and community impact. As a Branch Change Delivery Specialist in Scotland or the West Midlands, you'll benefit from a competitive salary, generous annual leave, and extensive professional development opportunities, including access to over 400 online courses. Join us in shaping the future of essential services while enjoying a comprehensive benefits package and the chance to make a meaningful difference in the lives of our customers and communities.

Post Office Ltd

Contact Details:

Post Office Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Branch change Delivery Specialist - Banking Automation in West Bromwich

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We think you need these skills to ace Branch change Delivery Specialist - Banking Automation in West Bromwich

Project Management
Stakeholder Relationship Management
Health & Safety Legislation Knowledge
Construction Design Management (CDM)
Asbestos Management
Site Management
Equality Act Knowledge

Some tips for your application 🫡

Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!

Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Post Office Ltd will be keen to see in your application.

Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Post Office Ltd. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!

Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Post Office Ltd confidence in your short-term commitment to the role.

How to prepare for a job interview at Post Office Ltd

Brush Up on Financial Regulations

Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Post Office Ltd.

Showcase Your Analytical Skills

Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.

Highlight Flexibility and Adaptability

For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Post Office Ltd that you’re a reliable team player.

Demonstrate a Willingness to Learn

In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.