At a Glance
- Tasks: Lead the PUDO function and manage operations for Amazon and DHL carriers.
- Company: Join Post Office Ltd, a trusted name in service delivery.
- Benefits: Enjoy competitive pay, flexible working options, and career development opportunities.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in service delivery while collaborating with top carrier partners.
- Qualifications: Experience in service delivery management and strong customer focus required.
The predicted salary is between 35000 - 45000 £ per year.
Post Office Ltd is recruiting a Lead Service Delivery Manager to oversee the PUDO function, focusing on operational management of Amazon and DHL Carriers and ensuring daily service requirements are met.
You will collaborate with Carrier Partners to deliver the PUDO strategy, gain insights from feedback, and conduct regular reviews to verify SLAs and contracts.
The role emphasizes a customer-centric, performance-driven approach.
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Senior PUDO & Carrier Service Delivery Lead employer: Post Office Ltd
At Post Office Ltd, we pride ourselves on being a supportive and inclusive employer, offering a dynamic work culture that values innovation and community impact. As a Branch Change Delivery Specialist in Scotland or the West Midlands, you'll benefit from a competitive salary, generous annual leave, and extensive professional development opportunities, including access to over 400 online courses. Join us in shaping the future of essential services while enjoying a comprehensive benefits package and the chance to make a meaningful difference in the lives of our customers and communities.
