Reward Lead

As a Reward Lead in the People team, you will undertake a valuable role responsible for leading the delivery of reward activity and providing specialist expertise on all aspects of compensation, while always modelling the Post Office behaviours and demonstrating a Postmaster first mindset. The role supports the Head of Reward in shaping and implementing the reward agenda, delivering annual reward processes, maintaining competitive and compliant reward frameworks, and providing high-quality analysis and advice to leaders and stakeholders. The Reward Lead will work collaboratively across the People team, Finance and the wider business to help ensure reward programmes are effective, equitable and aligned to organisational priorities.

What we can do for you:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 10% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

To be successful in this role you will be an experienced Reward professional responsible for driving forward the reward strategy and have demonstrable experience within transformation and change.

Experience and Qualifications:

• Significant experience in reward, benefits and compensation and total reward roles, ideally within a complex or regulated organisation.
• Experience delivering change projects activity in the reward space.
• Strong knowledge of UK reward practices, including job evaluation, pay benchmarking, bonus schemes and relevant legal and governance considerations.
• Experience of supporting annual reward processes and preparing analysis or papers for senior stakeholders and governance forums.
• Demonstrable experience partnering with senior leaders and cross-functional stakeholders to shape and deliver reward solutions that meet business needs.
• Strong experience of using data, market insight and sound judgement to influence decisions and improve reward outcomes.
• Experience of delivering change and continuous improvement in reward processes, policies or systems.

Skills and Capabilities:

• A credible reward professional who can communicate with confidence and clarity, building trust through expertise, judgement and delivery.
• Strong technical knowledge across total reward, with the ability to apply specialist expertise while understanding the wider People and business context.
• An understanding of data privacy, governance, risk and financial controls relevant to reward activity.
• Strong influencing, communication and analytical skills, with the ability to present complex information in a clear and practical way.
• Ability to build effective relationships with stakeholders at all levels and provide balanced, evidence-based challenge and advice.
• Commercial awareness and a strong attention to detail, with the ability to use data to support sound and equitable reward decisions.
• Demonstrates a strong commitment to upholding the values and principles of Post Office.
• A track record of promoting equality, diversity and inclusion, and applying these principles in reward design, governance and decision-making.

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future built on progress and integrity, we’d love to hear from you.

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk.

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.