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For Companies At a Glance
- Tasks: Lead transformative projects and oversee complex change initiatives across multiple teams.
- Company: Join a forward-thinking organisation committed to diversity and inclusion.
- Benefits: Enjoy generous leave, bonuses, pension contributions, and access to 400+ online courses.
- Why this job: Make a real impact by shaping the future of our branches and partners.
- Qualifications: Strong leadership skills and experience in programme management within retail or franchise models.
- Other info: Dynamic role with opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 60000 - 75000 £ per year.
Reporting Line: Head of Transformation Delivery
Contact Type: Fixed term up to 18 months
Location: London/Hybrid
What to expect
As a Programme Manager you will operate as a senior member of our Transformation team, you’ll lead complex, cross‑functional change activity by leading and delivering initiatives, overseeing programmes of work end to end. You’ll oversee end‑to‑end programme delivery across multiple initiatives, including the transition of our directly managed branches to our franchise and scaled partners, overseeing the roll out and branch builds to ensure our partners have branches fit for purpose. Through inclusive leadership and a focus on continuous improvement, you’ll bring clarity, drive momentum, resolve risks early, and ensure feedback from Postmasters and customers shapes how we deliver.
What we can do for you
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Strong leadership and communication skills and experience in driving forward programme change.
- Previous experience of working within retail and/or a franchise model.
- Previous experience of working closely with third‑parties.
- Ability to deal with significant levels of business complexity.
- A business delivery focused outlook and strong all-round business acumen.
- Ability to deal with financial complexity.
- Experience in delivery of complex business focused change portfolio and programme management.
- Cost efficiency and income generation programmes.
Programme Manager employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to programme management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams through change or resolved conflicts. This will demonstrate your ability to drive momentum and deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Manager role. Highlight your leadership skills and experience in driving programme change, especially in retail or franchise settings. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience can help us drive transformation. Don’t forget to mention any relevant projects you've led that showcase your ability to manage complex change.
Showcase Your Communication Skills: As a Programme Manager, strong communication is key. In your application, demonstrate how you’ve effectively communicated with stakeholders in the past. We love seeing examples of how you’ve resolved risks and gathered feedback to improve processes.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success! It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Post Office Ltd
✨Know Your Programmes
Before the interview, dive deep into the specifics of programme management. Familiarise yourself with the types of initiatives the company is currently undertaking, especially those related to retail and franchise models. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership and communication skills. Think of situations where you successfully led a team through complex changes or resolved conflicts. Be ready to discuss how you foster inclusivity and drive momentum in your projects.
✨Understand Financial Complexity
Brush up on your financial acumen. Be prepared to discuss how you've managed budgets, cost efficiency, and income generation in previous roles. This will demonstrate your ability to handle the financial complexities mentioned in the job description.
✨Emphasise Continuous Improvement
Think about how you've implemented continuous improvement in past projects. Be ready to share specific examples of how you've gathered feedback from stakeholders and used it to enhance programme delivery. This aligns perfectly with their focus on shaping services based on customer and Postmaster feedback.