At a Glance
- Tasks: Lead the evolution of core technology platforms for branch operations and drive transformation.
- Company: Join Post Office Ltd, a vital part of UK communities with a commitment to service.
- Benefits: Enjoy 27.5 days annual leave, competitive salary, and a comprehensive benefits package.
- Other info: Be part of a transformative journey with excellent career growth opportunities.
- Why this job: Make a real impact by shaping the future of financial technology in a dynamic environment.
- Qualifications: Experience in product ownership, especially with SAP ecosystems and financial systems.
The predicted salary is between 63000 - 77000 £ per year.
The Product Owner - Core Branch Technology is accountable for defining, shaping, and continuously evolving the core technology platforms that underpin branch operations, including transaction processing, settlement, financial flows, and integration with enterprise systems.
This is a product-led role, responsible for setting the product strategic direction, vision, and long-term evolution of the core branch technology estate. The role ensures that platforms deliver measurable value to the business, maintain financial and operational integrity, and support the wider enterprise technology strategy.
The role sits at the centre of a major transformation programme to modernise legacy systems, with a strong emphasis on SAP-based ecosystems (including S/4HANA and associated finance and retail platforms) as the foundation for future capability. The Product Owner is accountable for ensuring that the evolution of these platforms aligns to enterprise architecture, financial control requirements, and long-term product sustainability.
Working closely with Finance, Technology, Transformation, Architecture, and Operations, the Product Owner ensures that core platforms are resilient, scalable, and integrated, supporting high-volume, business-critical branch services. They act as the accountable authority for product outcomes, ensuring that delivered capabilities meet user needs, regulatory obligations, and performance expectations.
What we can do for you:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
To be successful in this role you will be well versed in the below:
Experience:- Proven experience in a product ownership or product management role within complex enterprise or financial systems environments
- Significant hands-on experience with SAP ecosystems (essential), including S/4HANA and finance-related modules, with an understanding of how SAP underpins transaction processing, settlement, and financial flows
- Strong experience defining and evolving core platforms and back-end products, particularly within financial processing, transaction systems, or regulated environments
- Experience setting product vision, strategy, and roadmaps for platform-based products, with a focus on long-term capability, value, and sustainability
- Experience shaping product direction within large-scale transformation programmes, ensuring alignment to enterprise architecture, SAP strategy, and contractual outcomes
- Experience modernising legacy systems and transitioning them into SAP-centric or integrated enterprise platforms
- Experience working across Finance, Technology, and Operations stakeholders, aligning product priorities with financial controls, audit requirements, and operational needs
- Experience influencing and directing multiple teams and third-party suppliers, particularly in SAP delivery contexts, without direct task-level ownership
- Strong experience managing complex system landscapes and integrations, including dependencies across EPOS, SAP, payments, and enterprise services
- Experience using data, financial insight, and system performance metrics to drive product decisions and continuous improvement
- Experience ensuring auditability, compliance, and financial integrity within product design and evolution
- Strong understanding of core systems, financial processing, and integrations
- Ability to manage complex system landscapes, including SAP ecosystems
- Strong product ownership, prioritisation, and delivery capability
- Excellent stakeholder engagement across Technology, Finance, and Operations
- Strong problem solving and decision making capability
- Ability to manage risk, dependencies, and competing priorities
- High attention to detail, particularly in financial and regulated environments
- Clear and confident communicator across technical and business domains
About us:
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
Product Owner - Core Branch Technology employer: Post Office Ltd
At Post Office Ltd, we pride ourselves on being a supportive and inclusive employer, offering a dynamic work culture that values innovation and community impact. As a Branch Change Delivery Specialist in Scotland or the West Midlands, you'll benefit from a competitive salary, generous annual leave, and extensive professional development opportunities, including access to over 400 online courses. Join us in shaping the future of essential services while enjoying a comprehensive benefits package and the chance to make a meaningful difference in the lives of our customers and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner - Core Branch Technology
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Post Office Ltd!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Post Office Ltd would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Post Office Ltd through your school's career services!
We think you need these skills to ace Product Owner - Core Branch Technology
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Owner - Core Branch Technology, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Owner - Core Branch Technology position at Post Office Ltd. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Post Office Ltd
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
