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For Companies At a Glance
- Tasks: Lead transformational change and develop impactful business change frameworks.
- Company: Join the Post Office, a trusted community staple on a digital transformation journey.
- Benefits: Enjoy 27.5 days annual leave, bonuses, and continuous learning opportunities.
- Why this job: Make a real difference in a dynamic environment focused on inclusion and growth.
- Qualifications: Experience in change management and strong stakeholder engagement skills required.
- Other info: Be part of a team that values diversity and aims to reflect the communities we serve.
The predicted salary is between 36000 - 60000 £ per year.
Reporting Line: Head of Delivery & Change Profession
Contract type: Permanent
Grade: 3A
Location: Wood Street, London
What to expect
The Portfolio Business Change Manager will play a pivotal role in supporting the successful delivery of transformational change, leading the development and embedding of business change frameworks for a highly-impactive portfolio of transformation. They will be responsible for ensuring that change initiatives are effectively planned, communicated, and embedded within the organisation, resulting in sustained benefits realisation.
The role will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave that increases with tenure
- Up to 18% on target bonus opportunity
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office \’Everybody\’s Business\’. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
- Substantial experience in designing and embedding a change management framework.
- Proven experience leading business change in a complex portfolio or programme environment.
- Strong understanding of change management principles, methodologies (e.g. Prosci, ADKAR, Kotter), and tools.
- Experience of coaching and training others in change management practices.
- Excellent stakeholder engagement, communication, and influencing skills.
- Ability to manage multiple initiatives simultaneously with competing priorities.
- Experience working within large-scale digital or organisational transformation programmes.
- Strong analytical and problem-solving skills.
- Comfortable working in ambiguity and navigating resistance to change.
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
About us
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
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Portfolio Business Change Manager employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Business Change Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just a fit for the role, but also for their team. We want to see your personality shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. We love hearing about your past successes and how they can benefit us.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Portfolio Business Change Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management frameworks. We want to see how your skills align with the role of Portfolio Business Change Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and maybe even share examples of how you've effectively communicated change initiatives in the past.
Highlight Your Leadership Experience: As a People Manager, your ability to lead teams through change is key. We’d love to see specific instances where you’ve coached or trained others in change management practices. This will help us understand your leadership style and how you can drive a culture of inclusion and high performance.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Post Office Ltd
✨Know Your Change Management Frameworks
Make sure you brush up on your knowledge of change management principles and methodologies like Prosci, ADKAR, and Kotter. Be ready to discuss how you've applied these frameworks in past roles, as this will show your depth of understanding and practical experience.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your excellent communication and influencing skills. Think about times when you've successfully engaged stakeholders or navigated resistance to change. This will demonstrate your ability to manage relationships effectively in a complex environment.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your analytical approach to problem-solving, especially in ambiguous situations. This will help illustrate your capability to handle challenges that may arise in the role.
✨Emphasise Your Leadership Experience
As a Portfolio Business Change Manager, you'll be leading teams. Share specific instances where you've coached or trained others in change management practices. Highlight your experience in managing multiple initiatives and how you foster a culture of inclusion and high performance within your teams.
