At a Glance
- Tasks: Lead the strategy for insurance products, driving growth and profitability.
- Company: Join Post Office Insurance, a leader in personal lines insurance.
- Benefits: Enjoy 28 days leave, life assurance, and ongoing learning opportunities.
- Other info: Embrace diversity and inclusivity in a supportive workplace.
- Why this job: Be part of an ambitious growth journey in a dynamic insurance environment.
- Qualifications: Senior leadership experience in insurance or financial services is essential.
The predicted salary is between 80000 - 100000 £ per year.
The Product & Proposition Director is responsible for defining and delivering the commercial strategy that drives growth, profitability, and competitiveness across Post Office Insurance's (POI) product portfolio. This role leads the development, optimisation and in-life performance of all insurance propositions, ensuring they meet customer needs, deliver fair value, and support POI's commercial ambitions.
The Director acts as the commercial engine of the business identifying revenue opportunities, strengthening insurer partnerships, improving product economics, and ensuring propositions are differentiated, scalable and commercially sustainable. This role sets the strategic direction for portfolio growth and works cross-functionally to ensure strong commercial execution across all channels.
The Product & Proposition Director is required to proactively participate in the development and delivery of functional strategy and commercial objectives, always modelling appropriate leadership behaviours and demonstrating a customer first mindset. They will ensure all commercial decisions align with Consumer Duty, customer fairness and POIs conduct risk standards. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
To be successful in this role you will have significant senior leadership experience in Product, Proposition or Commercial roles within insurance or broader financial services. In addition to this you will have:
- Proven track record of delivering commercial growth, portfolio improvements and successful product launches, while meeting regulatory expectations.
- Strong experience working with insurers, underwriters and actuarial teams on pricing, product design and performance improvement.
- Deep understanding of FCA product governance and Consumer Duty frameworks with hands‐on accountability for Product Reviews and Fair Value Assessments.
- Experience leading cross‐functional teams and driving large‐scale commercial programmes.
- Relevant professional qualifications preferred (ACII, product management or commercial strategy qualifications).
Post Office Insurance (POI) is a specialist insurance business that's a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we're the UK market leader in travel insurance, selling over one million policies each year.
There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
Product & Proposition Director (Insurance) in London employer: Post Office Ltd
Post Office Insurance is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and growth. With a strong commitment to employee development, a comprehensive benefits package, and a culture that prioritises diversity and inclusion, we empower our team to thrive while delivering outstanding value to our customers. Join us at this exciting time as we embark on an ambitious growth journey, where your contributions will directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Product & Proposition Director (Insurance) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in Post Office Insurance.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you refine your responses and boost your confidence before the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Post Office Insurance.
We think you need these skills to ace Product & Proposition Director (Insurance) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product & Proposition Director role. Highlight your experience in insurance and commercial strategy, and don’t forget to showcase any successful product launches you've led!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of FCA product governance and how you can drive growth at Post Office Insurance.
Showcase Leadership Experience:Since this role requires significant senior leadership experience, be sure to highlight your past roles where you’ve led cross-functional teams and driven large-scale commercial programmes. We want to see your leadership style!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent interested in joining our team!
How to prepare for a job interview at Post Office Ltd
✨Know Your Numbers
As a Product & Proposition Director, you'll need to demonstrate your understanding of commercial growth and portfolio improvements. Brush up on key metrics related to product performance and be ready to discuss how you've driven growth in previous roles.
✨Showcase Your Leadership Style
This role requires leading cross-functional teams, so be prepared to share examples of how you've successfully managed diverse groups. Highlight your leadership behaviours and how you foster collaboration to achieve commercial objectives.
✨Understand Regulatory Frameworks
Familiarise yourself with FCA product governance and Consumer Duty frameworks. Be ready to discuss how you've ensured compliance in past projects and how you plan to uphold these standards at Post Office Insurance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you've identified revenue opportunities or improved product economics, and be ready to explain your thought process and outcomes.
