Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead transformational change and develop business change frameworks for impactful projects.
- Company: Join the Post Office, a trusted community staple on a digital transformation journey.
- Benefits: Enjoy 27.5 days annual leave, bonuses, and continuous learning opportunities.
- Why this job: Make a real difference in a dynamic environment focused on inclusion and growth.
- Qualifications: Experience in change management and strong stakeholder engagement skills required.
- Other info: Be part of a team that values diversity and aims to reflect the communities we serve.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The Portfolio Business Change Manager will play a pivotal role in supporting the successful delivery of transformational change, leading the development and embedding of business change frameworks for a highly-impactive portfolio of transformation. They will be responsible for ensuring that change initiatives are effectively planned, communicated, and embedded within the organisation, resulting in sustained benefits realisation. The role will drive a culture of inclusion, continuous improvement, and high performance in the teams they lead, delivering and driving decision-making across the Business, Customers and Partners.
What we can do for you:
- 27.5 days annual leave that increases with tenure
- Up to 18% on target bonus opportunity
- Income protection after 12 months service
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Equality, Diversity and Inclusion
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you'll need to succeed:
- Substantial experience in designing and embedding a change management framework.
- Proven experience leading business change in a complex portfolio or programme environment.
- Strong understanding of change management principles, methodologies (e.g. Prosci, ADKAR, Kotter), and tools.
- Experience of coaching and training others in change management practices.
- Excellent stakeholder engagement, communication, and influencing skills.
- Ability to manage multiple initiatives simultaneously with competing priorities.
- Experience working within large-scale digital or organisational transformation programmes.
- Strong analytical and problem-solving skills.
- Comfortable working in ambiguity and navigating resistance to change.
- Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
About us
Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of – and we need fresh talent to help make it possible. We're looking for people to come to Post Office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.
Portfolio Business Change Manager in London employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Business Change Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those already at Post Office. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the change management frameworks mentioned in the job description. Brush up on your knowledge of Prosci, ADKAR, and Kotter – they might just ask you about them!
✨Tip Number 3
Showcase your experience with real-life examples. When discussing your past roles, highlight how you've successfully led change initiatives and engaged stakeholders. We want to see your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Post Office team.
We think you need these skills to ace Portfolio Business Change Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management frameworks. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've successfully led business change initiatives. Quantify your achievements where possible to make a stronger impact.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for transformation and how you align with our commitment to diversity and inclusion.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows you're serious about joining our team at Post Office.
How to prepare for a job interview at Post Office Ltd
✨Know Your Change Management Frameworks
Make sure you brush up on your knowledge of change management principles and methodologies like Prosci, ADKAR, and Kotter. Be ready to discuss how you've applied these frameworks in past roles, as this will show your depth of understanding and practical experience.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples that highlight your excellent communication and influencing skills. Think about times when you successfully engaged stakeholders or navigated resistance to change. This will demonstrate your ability to manage relationships effectively, which is crucial for the role.
✨Demonstrate Your Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice articulating your thought process when faced with complex problems, especially in a change management context. This will showcase your analytical skills and your comfort in navigating ambiguity.
✨Emphasise Your Leadership Experience
As an experienced People Manager, share specific instances where you've led teams through change initiatives. Highlight your coaching and training experiences, as well as how you've fostered a culture of inclusion and continuous improvement within your teams.
