At a Glance
- Tasks: Design and deliver engaging learning experiences to boost skills and performance.
- Company: Join Post Office Ltd, a community-focused organisation at the heart of the UK.
- Benefits: Enjoy competitive salary, 25 days leave, healthcare, and ongoing development opportunities.
- Other info: Be part of a culture that values diversity and inclusion.
- Why this job: Make a real impact by shaping future-ready capabilities in a diverse environment.
- Qualifications: Degree in HR, L&D, or related field; experience in talent development required.
The predicted salary is between 40000 - 50000 € per year.
As a Learning & Development Trainer - Capability you will join us on our journey and undertake a valuable role reporting to the Learning & Development Manager. The Learning & Development Partner – Trainer is responsible for the design, coordination, and delivery of high‑quality, engaging learning interventions that support the organisation’s Performance, Talent and Development agenda. The role plays a critical part in equipping colleagues with the skills, knowledge and behaviours needed to support organisational performance, cultural alignment and transformation.
As a learning practitioner, the L&D Partner – Trainer leads the facilitation of enterprise‑wide development programmes, workshops and learning solutions, ensuring they are practical, inclusive and aligned to business priorities. This role brings learning to life by creating impactful training experiences that drive capability building and sustained behaviour change.
Acting as a trusted partner to the business, the L&D Partner – Trainer provides guidance and insight on learning and development solutions, coaching colleagues and leaders to embed performance and development practices effectively. Working closely with People colleagues and functional leadership teams, the role ensures stakeholders are fully engaged, confident and supported to maximise the value of performance, talent and development initiatives, helping to build future‑ready capability across Post Office.
What we can do for you: Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave that increases with tenure
- Up to 10% individual performance based – incentive scheme
- Access to Benenden Healthcare
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed:
- Degree or equivalent experience in HR, L&D, Psychology, or related field
- Relevant professional accreditation (e.g. CIPD, coaching, psychometrics, development tools)
- Strong experience in designing and delivering performance, talent and development initiatives in a large, complex organisation
- Confident working with, providing guidance and influencing senior stakeholders and executives on performance, talent and development initiatives
- Skilled in assessing and advance performance, talent and development initiatives based on feedback and external analysis
- Experience working with external learning partners, internal and external system partners, coaches, or leadership development providers
- Able to evaluate performance, talent and development outcomes and translate insights into action
- Ability to handle sensitive data and information confidentially and discreetly
- Strong presentation and delivery skills
- Excellent written and oral communication skills
Skills & Capabilities:
- Project and Programme Management – Organised and reliable in managing cyclical activities across multiple initiatives
- Stakeholder Engagement – Builds trust and credibility with senior leaders and colleagues
- Facilitation & Coaching Skills – Confident leading senior sessions and enabling reflective, engaging learning
- Insight-Driven – Uses data, feedback, and succession insight to inform design and prioritisation
- Cultural Credibility – Role models values and behaviours and inspires confidence in others
- Collaborative – Works well across teams, functions, and external providers to achieve impact
- Leadership Development Expertise – Understands how to build strategic, behavioural, and inclusive leadership capability
About us: At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve.
If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.
L&D Trainer - Capability in London employer: Post Office Ltd
At Post Office Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. As an L&D Trainer - Capability based in the heart of London, you will benefit from a competitive salary, generous annual leave, and extensive learning opportunities, all while playing a pivotal role in shaping the skills and capabilities of our workforce. Join us in making a meaningful impact within our communities, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land L&D Trainer - Capability in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your skills align with their values and goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. The more comfortable you are speaking about your experiences, the more confident you'll be when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace L&D Trainer - Capability in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in L&D and how it aligns with the role. We want to see how your skills can contribute to our mission of driving capability and transformation.
Showcase Your Experience:Don’t just list your qualifications; share specific examples of how you've designed and delivered impactful learning interventions. We love seeing real-life applications of your skills!
Be Authentic:Let your personality shine through in your application. We value diversity and want to know what makes you unique and how you can bring that to our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our careers page. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Post Office Ltd
✨Know Your Stuff
Before the interview, dive deep into the job description and understand the key responsibilities. Familiarise yourself with the skills and experiences required, especially around designing and delivering learning interventions. This will help you articulate how your background aligns with what they’re looking for.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to lead training sessions and engage stakeholders. Think about times when you successfully influenced senior leaders or implemented performance initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Their Values
Research Post Office Ltd’s commitment to diversity and inclusion. Be ready to discuss how you can contribute to their mission of creating an inclusive workplace. Share your own experiences in fostering equity and how you’ve embraced diverse perspectives in your previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their current learning initiatives, how they measure success in training programmes, or how they envision the future of L&D at Post Office. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
