At a Glance
- Tasks: Lead risk management and governance for Post Office Insurance, ensuring compliance and customer satisfaction.
- Company: Join a leading insurance provider with a commitment to growth and innovation.
- Benefits: Competitive salary, 28 days leave, annual bonus, and generous pension contributions.
- Other info: Diversity and inclusion are at the heart of our success; we celebrate differences.
- Why this job: Be part of an ambitious growth journey in a dynamic and inclusive environment.
- Qualifications: Senior leadership experience in risk management and strong knowledge of FCA frameworks required.
The predicted salary is between 70000 - 90000 £ per year.
The Head of Risk & Governance is responsible for establishing and leading an effective risk management and governance framework across Post Office Insurance (POI). This includes Enterprise Risk Management, Controls Oversight, Product Governance, Compliance Approvals, GRC tooling, and Policy Governance. The role ensures that POI meets regulatory expectations, embeds sound risk culture, and delivers good customer outcomes in line with Consumer Duty.
The Head of Risk & Governance is required to proactively participate in the development and delivery of functional strategy and commercial objectives, always modelling appropriate leadership behaviours and demonstrating a customer first mindset. This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 28 days annual leave that increases with tenure + bank holidays
- Annual Bonus scheme
- Generous pension contribution
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
To be successful in this role you will demonstrate significant senior leadership experience within risk management, governance, and compliance. In addition to this you will have:
- Strong experience within Financial Services, ideally Insurance.
- Demonstrated success improving control environments and governance frameworks.
- Strong understanding of FCA frameworks including Consumer Duty.
- Experience in product governance and oversight of regulated insurance propositions.
- Ideally proven experience implementing or managing GRC systems.
- Relevant professional qualifications preferred (IRM, ICA, CII, etc.).
Post Office Insurance (POI) is a specialist insurance business that's a regulated subsidiary of Post Office. Our highly skilled experts work to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we're the UK market leader in travel insurance, selling over one million policies each year. There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.
Head of Risk & Governance (Post Office Insurance) in London employer: Post Office Ltd
Post Office Insurance is an exceptional employer, offering a dynamic work environment in London with a hybrid model that promotes work-life balance. Employees benefit from a competitive salary, generous annual leave, and a robust pension scheme, alongside continuous learning and development opportunities. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our ambitious growth journey in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Risk & Governance (Post Office Insurance) in London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Post Office Ltd looking for candidates who are engaged and informed.
We think you need these skills to ace Head of Risk & Governance (Post Office Insurance) in London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Post Office Ltd. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Post Office Ltd
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Post Office Ltd’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
