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For Companies At a Glance
- Tasks: Lead partnerships with top parcel carriers and drive commercial performance.
- Company: Dynamic team at Post Office, focused on innovation and growth.
- Benefits: Competitive salary, generous leave, bonuses, and extensive development opportunities.
- Other info: Join a transformative business with a commitment to career growth.
- Why this job: Shape the future of logistics while inspiring a high-performing team.
- Qualifications: Senior management experience in logistics and strong partnership management skills.
The predicted salary is between 43200 - 72000 £ per year.
Salary: Competitive plus comprehensive benefits package
Grade: 4
Reporting Line: Growth & Partnerships Director
Contract Type: Permanent
Location: Wood Street, London/Hybrid
What to expect
Within the new Mails, Parcels & Payments team the Head of Carrier Partnerships will be responsible for leading Post Office's relationships with our diverse portfolio of parcel carriers and locker partners including Evri, DPD and Royal Mail. They will own the commercial agreements, account management and service delivery for our partner portfolio and be accountable for the day-to-day commercial performance of partners. Tasked with growing the volume delivered by the portfolio of partners over time, they will lead, develop and inspire a high performing team as well as oversee commercial terms and pricing, and partner with relevant stakeholders to drive continuous improvement in service and customer experience.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you'll need to succeed
To be successful in this role, you will need to have extensive Senior Management experience in Parcels, Carrier Management, Postal, Logistics or eCommerce shipping roles, with a strong Carrier background. In addition you will possess:
- Significant experience within Partnership management, particularly within B2B sales
- Established relationships with senior decision makers across key marketplaces, retailers or platforms, and credibility as an industry expert
- Experience negotiating complex commercial agreements, pricing structures, incentives and risk sharing arrangements with carriers
- Strong track record of securing, growing and renewing high value carrier contracts and joint business plans
- An understanding of data privacy laws, governance, risk, and budget management
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively make an impact and drive a successful outcome
- Strong commercial business acumen and ability to make data-driven business decisions
- Proven record of effectively influencing senior leaders around partnership strategies, propositions and trade offs
- Experience managing multi million pound commercial portfolios and delivering against stretching financial targets
Head of Carrier Partnerships in London employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Carrier Partnerships in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to meet hiring managers or recruiters, make sure to highlight your relevant experience and achievements. We want to see how you’ve made an impact in previous roles, especially in partnership management and carrier relations. Bring your A-game and be ready to discuss your successes!
✨Prepare for the Interview
Do your homework before any interview! Research the company, understand their partnerships, and think about how you can contribute to their goals. We recommend preparing some thoughtful questions to ask – it shows you’re genuinely interested and engaged.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Head of Carrier Partnerships in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Carrier Partnerships. Highlight your experience in partnership management and any relevant achievements in the parcels or logistics sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in managing carrier relationships and driving commercial performance. We love a good story!
Showcase Your Industry Knowledge: Demonstrate your understanding of the parcel and logistics industry in your application. Mention any established relationships with key decision-makers or your experience negotiating complex agreements. This will show us you know your stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Post Office Ltd
✨Know Your Partnerships Inside Out
Before the interview, dive deep into the company’s current partnerships with carriers like Evri, DPD, and Royal Mail. Understand their strengths and weaknesses, and think about how you can enhance these relationships. This will show your potential employer that you're not just familiar with the industry but also ready to contribute from day one.
✨Showcase Your Negotiation Skills
Prepare specific examples of complex commercial agreements you've negotiated in the past. Be ready to discuss the strategies you used to secure high-value contracts and how you managed risk-sharing arrangements. This will demonstrate your expertise and ability to handle the responsibilities of the Head of Carrier Partnerships role.
✨Highlight Your Leadership Experience
Since this role involves leading a high-performing team, come prepared with stories that showcase your leadership style. Talk about how you've inspired teams in the past, tackled challenges, and driven performance. This will help the interviewers envision you as a leader within their organisation.
✨Be Data-Driven
Given the emphasis on data-driven decision-making, be ready to discuss how you've used data to influence business outcomes. Bring examples of how you've analysed performance metrics to improve service delivery or customer experience. This will highlight your commercial acumen and strategic thinking.