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- Tasks: Lead strategic prioritisation and oversee the Transformation Portfolio for Post Office Ltd.
- Company: Post Office Ltd is a trusted community staple focused on digital innovation and personalised service.
- Benefits: Enjoy 27.5 days annual leave, up to 18% bonus, life assurance, and ongoing learning opportunities.
- Why this job: Join a culture of inclusion and continuous improvement while making a real impact in communities.
- Qualifications: Experience in leading teams, managing stakeholders, and knowledge of portfolio management best practices required.
- Other info: This role is a senior position with a focus on transformation and collaboration across the business.
The predicted salary is between 72000 - 108000 £ per year.
The Head of Portfolio Governance & Operations is a senior member of the Transformation & Portfolio Office Team, responsible for developing and delivering functional strategies. This role models the Post Office behaviours and demonstrates a Postmaster-first mindset. The Head of Portfolio Governance & Operations will lead strategic prioritisation, oversight, operational support, and performance tracking of the Transformation Portfolio. This position ensures programme and project alignment with business goals, portfolio prioritisation, and resource optimisation. The role promotes a culture of inclusion, continuous improvement, and high performance within their teams, facilitating decision-making across the Business, Customers, and Partners.
What we can do for you:
- Beyond a competitive salary, we offer a comprehensive benefits package including: 27.5 days annual leave, increasing with tenure
- Up to 18% on target bonus opportunity
- Life assurance
- Support via our employee assistance programme and benefits platform
- Ongoing learning and development opportunities
We value diversity and foster an inclusive workplace that reflects the communities we serve. We believe Equity, Diversity, and Inclusion are vital to our success. We are committed to making Post Office 'Everybody’s Business' and are an equal opportunity employer.
What you’ll need to succeed:
- Experience leading large teams and collaborating with senior leaders to deliver strategies and achieve objectives
- Proven ability to manage multiple stakeholders and lead cross-functional projects
- Experience leading change aligned with business strategies
- Senior PMO leadership experience, preferably in complex transformation environments
- Knowledge of portfolio management best practices, including prioritisation and demand & capacity management
- Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira)
- Professional certifications such as MSP, PMP, PgMP, Agile
- Membership of relevant professional bodies like MAPM
About us:
Post Office is a community staple, trusted and reliable. We’re on a transformation journey, focusing on the future and digital innovation to continue providing personalized service. We seek authentic individuals who embrace challenges and drive change, sharing our purpose of serving communities. Post Office is truly Everybody’s Business.
Head of Portfolio, Governance and Operations employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Portfolio, Governance and Operations
✨Tip Number 1
Familiarise yourself with the Post Office's current transformation initiatives and strategic goals. Understanding their vision will help you align your experience and ideas with what they are looking for in a Head of Portfolio, Governance and Operations.
✨Tip Number 2
Network with current or former employees of the Post Office, especially those in leadership roles. This can provide you with insider insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led cross-functional projects and managed multiple stakeholders. Highlighting your experience in complex transformation environments will demonstrate your capability for this senior role.
✨Tip Number 4
Showcase your knowledge of portfolio management tools and best practices during discussions. Being able to speak confidently about tools like Clarity PPM or Jira will set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Head of Portfolio, Governance and Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading large teams and managing cross-functional projects. Use specific examples that demonstrate your ability to deliver strategies and achieve objectives, particularly in complex transformation environments.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the Post Office's mission and values. Emphasise your commitment to equity, diversity, and inclusion, and how your leadership style aligns with their Postmaster-first mindset.
Highlight Relevant Experience: Clearly outline your senior PMO leadership experience and familiarity with portfolio management tools. Mention any professional certifications you hold, such as MSP or PMP, and how they relate to the role.
Showcase Stakeholder Management Skills: Provide examples of how you've successfully managed multiple stakeholders in previous roles. This is crucial for the Head of Portfolio Governance & Operations position, so make sure to illustrate your collaborative approach and decision-making skills.
How to prepare for a job interview at Post Office Ltd
✨Showcase Your Leadership Experience
As a candidate for the Head of Portfolio, Governance and Operations role, it's crucial to highlight your experience in leading large teams. Be prepared to discuss specific examples where you've successfully collaborated with senior leaders to deliver strategies and achieve objectives.
✨Demonstrate Stakeholder Management Skills
This position requires managing multiple stakeholders effectively. During the interview, share instances where you've led cross-functional projects and how you navigated differing priorities to ensure alignment with business goals.
✨Highlight Change Management Expertise
Given the focus on transformation, be ready to discuss your experience in leading change initiatives. Provide examples of how you've aligned change with business strategies and the impact it had on the organisation.
✨Familiarity with Portfolio Management Tools
Knowledge of portfolio management best practices is essential. Make sure to mention your experience with tools like Clarity PPM, Planview, or Jira, and how you've used them to optimise resources and track performance in previous roles.
