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- Tasks: Lead strategic prioritisation and oversee the Transformation Portfolio for Post Office Ltd.
- Company: Join a trusted community staple focused on digital innovation and personalised service.
- Benefits: Enjoy 27.5 days annual leave, up to 18% bonus, and ongoing learning opportunities.
- Why this job: Be part of a transformative journey that values diversity and drives meaningful change.
- Qualifications: Experience in leading teams, managing stakeholders, and knowledge of portfolio management best practices required.
- Other info: This role promotes a culture of inclusion and high performance within teams.
The predicted salary is between 43200 - 72000 £ per year.
The Head of Portfolio Governance & Operations is a senior member of the Transformation & Portfolio Office Team, responsible for developing and delivering functional strategies. This role models the Post Office behaviours and demonstrates a Postmaster-first mindset. The Head of Portfolio Governance & Operations will lead strategic prioritisation, oversight, operational support, and performance tracking of the Transformation Portfolio. This position ensures programme and project alignment with business goals, portfolio prioritisation, and resource optimisation. The role promotes a culture of inclusion, continuous improvement, and high performance within their teams, facilitating decision-making across the Business, Customers, and Partners.
What we can do for you:
- Beyond a competitive salary, we offer a comprehensive benefits package including: 27.5 days annual leave, increasing with tenure
- Up to 18% on target bonus opportunity
- Life assurance
- Support via our employee assistance programme and benefits platform
- Ongoing learning and development opportunities
We value diversity and foster an inclusive workplace that reflects the communities we serve. We believe Equity, Diversity, and Inclusion are vital to our success. We are committed to making Post Office 'Everybody’s Business' and are an equal opportunity employer.
What you’ll need to succeed:
- Experience leading large teams and collaborating with senior leaders to deliver strategies and achieve objectives
- Proven ability to manage multiple stakeholders and lead cross-functional projects
- Experience leading change aligned with business strategies
- Senior PMO leadership experience, preferably in complex transformation environments
- Knowledge of portfolio management best practices, including prioritisation and demand & capacity management
- Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira)
- Professional certifications such as MSP, PMP, PgMP, Agile
- Membership of relevant professional bodies like MAPM
About us:
Post Office is a community staple, trusted and reliable. We’re on a transformation journey, focusing on the future and digital innovation to continue providing personalized service. We seek authentic individuals who embrace challenges and drive change, sharing our purpose of serving communities. Post Office is truly Everybody’s Business.
Seniority level: Director
Employment type: Full-time
Job function: Project Management
Industries: Retail
Head of Portfolio, Governance and Operations employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Portfolio, Governance and Operations
✨Tip Number 1
Network with professionals in the project management and transformation sectors. Attend industry events or webinars where you can meet people who work at Post Office Ltd or similar organisations. This can give you insights into their culture and values, which you can leverage during your application process.
✨Tip Number 2
Familiarise yourself with the specific portfolio management tools mentioned in the job description, such as Clarity PPM or Jira. Consider taking online courses or tutorials to enhance your skills in these areas, as demonstrating proficiency can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in leading change and managing multiple stakeholders. Think of specific examples where you've successfully navigated complex projects and how those experiences align with the responsibilities of the Head of Portfolio Governance & Operations role.
✨Tip Number 4
Research the Post Office's current transformation initiatives and strategic goals. Understanding their direction will allow you to tailor your discussions and show how your background and vision can contribute to their objectives, making you a more compelling candidate.
We think you need these skills to ace Head of Portfolio, Governance and Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading large teams and managing cross-functional projects. Use specific examples that demonstrate your ability to align strategies with business goals, as this is crucial for the Head of Portfolio role.
Craft a Compelling Cover Letter: In your cover letter, express your understanding of the Post Office's transformation journey and how your skills in portfolio management and stakeholder collaboration can contribute to their goals. Be sure to mention any relevant professional certifications you hold.
Showcase Relevant Experience: When detailing your work history, focus on your senior PMO leadership experience and any instances where you've successfully led change initiatives. Highlight your familiarity with portfolio management tools like Clarity PPM or Jira, as these are important for the role.
Demonstrate Cultural Fit: Reflect on the Post Office's values of equity, diversity, and inclusion in your application. Share examples of how you've fostered an inclusive environment in your previous roles, as this aligns with their commitment to making 'Everybody’s Business' a reality.
How to prepare for a job interview at Post Office Ltd
✨Showcase Your Leadership Experience
As a candidate for the Head of Portfolio, Governance and Operations role, it's crucial to highlight your experience in leading large teams. Be prepared to discuss specific examples where you've successfully collaborated with senior leaders to deliver strategies and achieve objectives.
✨Demonstrate Stakeholder Management Skills
This role requires managing multiple stakeholders effectively. During the interview, share instances where you've led cross-functional projects and how you navigated challenges with various stakeholders to ensure alignment and success.
✨Highlight Change Management Expertise
Given the focus on transformation, be ready to talk about your experience leading change initiatives that align with business strategies. Discuss how you've implemented changes and the impact they had on the organisation.
✨Familiarity with Portfolio Management Tools
Knowledge of portfolio management best practices is essential. Make sure to mention your experience with tools like Clarity PPM, Planview, or Jira, and how you've used them to optimise resources and manage project prioritisation effectively.
