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- Tasks: Lead transformation programmes and establish a business change framework at Post Office.
- Company: Post Office is a trusted community staple, evolving to compete in a digital world.
- Benefits: Enjoy 27.5 days leave, up to 18% bonus, life assurance, and continuous learning opportunities.
- Why this job: Join a culture of innovation and inclusivity, making a real impact in the community.
- Qualifications: Experience in leading teams, managing change, and expertise in project management methodologies required.
- Other info: This role is pivotal in shaping the future of Post Office as Everybody's Business.
The predicted salary is between 43200 - 72000 £ per year.
An exciting opportunity has arisen in our transformation department to join as our Head of Delivery and Change Profession. Join us as we embark on multiple transformation programmes that will reshape Post Office. The Head of Delivery & Change Profession will lead the establishment of an overall business change framework including benefits realisation, programme management, and business analysis, for a complex, high-impact transformational change portfolio. This role ensures the successful delivery of strategic initiatives by embedding best practices, building capability, and fostering a culture of continuous improvement within the programme delivery community. This role will lead the Centre of Programme Excellence, providing professional leadership for the business analysis, change, and programme and project management profession. They will ensure effective career path management and the professionalisation of the programme and project management and change teams.
What we can do for you:
- 27.5 days annual leave that increases with tenure
- Up to 18% on target bonus opportunity
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed:
- Demonstrable experience leading large teams: collaborating with senior leaders, to shape and deliver functional strategy to achieve business objectives.
- Substantial experience convening multiple stakeholders and through successful relationships, leading key cross-functional projects to drive results across the organisation.
- Experience in leading and driving change aligned to functional and business strategies.
- Proven experience in a senior PMO leadership role, ideally within complex transformation environments, including setting up and embedding a programme and project Centre of Excellence.
- Comprehensive experience and knowledge of best practice in portfolio, programme, project, and change management both in a waterfall and agile environment.
- Experience with portfolio management tools (e.g., Clarity PPM, Planview, MS Project Online, Jira).
- An expert advisor with the ability to apply advanced knowledge of portfolio controls as well as broad knowledge of related areas.
- Strong understanding of portfolio, programme management, and change delivery methodologies (e.g., Agile, PRINCE2, MSP), and governance frameworks.
About us:
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible. We’re looking for people to come to Post Office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
Head of Delivery and Change Profession employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery and Change Profession
✨Tip Number 1
Network with professionals in the delivery and change management field. Attend industry events or webinars where you can meet people who work at Post Office Ltd or similar organisations. Building these connections can give you insights into the company culture and the specific challenges they face.
✨Tip Number 2
Familiarise yourself with the latest trends in transformation and change management. Being knowledgeable about current methodologies, tools, and best practices will not only boost your confidence but also demonstrate your commitment to continuous improvement, which is crucial for this role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed large teams in the past. Think of specific examples where you've led cross-functional projects and how you navigated stakeholder relationships to achieve results.
✨Tip Number 4
Research Post Office Ltd's recent transformation initiatives and be ready to share your thoughts on them during interviews. Showing that you understand their current landscape and challenges will set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Head of Delivery and Change Profession
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leading large teams and managing complex transformation projects. Use specific examples that demonstrate your ability to drive change and achieve business objectives.
Craft a Compelling Cover Letter: In your cover letter, express your passion for transformation and how your skills align with the role. Mention your experience with portfolio management tools and methodologies like Agile and PRINCE2, as these are crucial for the position.
Showcase Leadership Experience: Emphasise your leadership experience in your application. Provide examples of how you've collaborated with senior leaders and convened multiple stakeholders to drive results across an organisation.
Highlight Continuous Improvement Initiatives: Discuss any initiatives you've led that foster a culture of continuous improvement within programme delivery. This aligns well with the role's focus on embedding best practices and building capability.
How to prepare for a job interview at Post Office Ltd
✨Showcase Your Leadership Experience
Be prepared to discuss your experience in leading large teams and collaborating with senior leaders. Highlight specific examples where you shaped and delivered functional strategies that achieved business objectives.
✨Demonstrate Stakeholder Management Skills
Illustrate your ability to convene multiple stakeholders and build successful relationships. Share examples of key cross-functional projects you've led, focusing on how you drove results across the organisation.
✨Emphasise Change Management Expertise
Discuss your experience in leading and driving change aligned with functional and business strategies. Be ready to provide examples of how you've successfully implemented change in complex environments.
✨Familiarity with Best Practices
Make sure to demonstrate your comprehensive knowledge of best practices in portfolio, programme, project, and change management. Familiarise yourself with methodologies like Agile, PRINCE2, and MSP, and be prepared to discuss how you've applied them in past roles.
