At a Glance
- Tasks: Lead partnerships with top parcel carriers and drive commercial performance.
- Company: Dynamic team at Post Office, focused on innovation and growth.
- Benefits: Generous leave, bonuses, car allowance, and extensive development opportunities.
- Other info: Join a company committed to positive change and career growth.
- Why this job: Shape the future of logistics while leading a high-performing team.
- Qualifications: Senior management experience in logistics or eCommerce with strong partnership skills.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive plus comprehensive benefits package
Grade: 4
Reporting Line: Growth & Partnerships Director
Contract Type: Permanent
Location: Wood Street, London/Hybrid
What to expect
Within the new Mails, Parcels & Payments team the Head of Carrier Partnerships will be responsible for leading Post Office’s relationships with our diverse portfolio of parcel carriers and locker partners including Evri, DPD and Royal Mail. They will own the commercial agreements, account management and service delivery for our partner portfolio and be accountable for the day-to-day commercial performance of partners. Tasked with growing the volume delivered by the portfolio of partners over time, they will lead, develop and inspire a high performing team as well as oversee commercial terms and pricing, and partner with relevant stakeholders to drive continuous improvement in service and customer experience.
What we can do for you
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 9% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
What you’ll need to succeed
To be successful in this role, you will need to have extensive Senior Management experience in Parcels, Carrier Management, Postal, Logistics or eCommerce shipping roles, with a strong Carrier background. In addition you will possess:
- Significant experience within Partnership management, particularly within B2B sales
- Established relationships with senior decision makers across key marketplaces, retailers or platforms, and credibility as an industry expert
- Experience negotiating complex commercial agreements, pricing structures, incentives and risk sharing arrangements with carriers
- Strong track record of securing, growing and renewing high value carrier contracts and joint business plans
- An understanding of data privacy laws, governance, risk, and budget management
- Advanced influencing and communication skills; using a range of techniques to deliver messages effectively, make an impact and drive a successful outcome
- Strong commercial business acumen and ability to make data-driven business decisions
- Proven record of effectively influencing senior leaders around partnership strategies, propositions and trade offs
- Experience managing multi million pound commercial portfolios and delivering against stretching financial targets
Head of Carrier Partnerships employer: Post Office Ltd
At Post Office, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is evident through extensive development programmes and mentoring opportunities, alongside a competitive salary and comprehensive benefits package that includes generous annual leave and a robust pension scheme. Join us to lead a high-performing team in shaping the future of our carrier partnerships while enjoying a supportive culture that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Carrier Partnerships
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Ace the Informational Interview
If you can, set up informal chats with folks already working in roles you’re interested in. This is a great way to learn more about the company culture and expectations. Plus, it shows your genuine interest and can put you on their radar when positions open up!
✨Showcase Your Skills
When you get the chance to meet with hiring managers or during interviews, make sure to highlight your relevant experience and achievements. Use specific examples that demonstrate how you’ve successfully managed partnerships or driven growth in previous roles. We want to see how you can bring that magic to our team!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make this happen together!
We think you need these skills to ace Head of Carrier Partnerships
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Carrier Partnerships role. Highlight your experience in partnership management and any relevant achievements in the parcels or logistics sector. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your success in managing carrier relationships and driving commercial performance. Let us know how you can contribute to our team!
Showcase Your Leadership Skills:As a Head of Carrier Partnerships, you'll be leading a team. Make sure to highlight your leadership experience in your application. Talk about how you've inspired teams in the past and how you plan to develop high-performing teams at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Post Office Ltd
✨Know Your Partners
Before the interview, research the key parcel carriers and locker partners mentioned in the job description, like Evri, DPD, and Royal Mail. Understand their business models, strengths, and challenges. This will help you demonstrate your industry knowledge and show that you're genuinely interested in the role.
✨Showcase Your Negotiation Skills
Prepare specific examples of complex commercial agreements you've negotiated in the past. Highlight your approach to pricing structures and risk-sharing arrangements. This will illustrate your capability to handle the responsibilities of managing high-value carrier contracts effectively.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in leading and inspiring teams. Share stories that showcase your ability to develop high-performing teams and drive continuous improvement. This will resonate well with the expectations of the Head of Carrier Partnerships role.
✨Data-Driven Decision Making
Familiarise yourself with data privacy laws and governance as they relate to the logistics sector. Prepare to discuss how you've used data to make informed business decisions in previous roles. This will highlight your strong commercial acumen and ability to meet financial targets.
