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- Tasks: Lead and motivate a frontline team while managing performance and ensuring compliance.
- Company: Join the Post Office, a diverse and inclusive workplace committed to positive change.
- Benefits: Enjoy competitive salary, generous leave, healthcare, and ongoing learning opportunities.
- Why this job: Make a real impact in a vital role supporting Post Offices across Scotland.
- Qualifications: Strong communication skills, team leadership experience, and a UK driving licence required.
- Other info: Work in a secure environment with excellent career growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Salary: Competitive salary and benefits package
Grade: 2B
Contract Type: Permanent, Part-Time (14 hours per week)
Working Pattern: Days: Thursday and Friday, Shifts: Alternating weekly between early shift (05:15 – 12:45) and late shift (12:00 – 19:30)
Location: Glasgow, G21 2QZ
Responsibilities:
- Lead, motivate and support the frontline team on the site whilst effectively managing performance against KPIs.
- Ensure Post Office Supply Chain remains compliant, safe, secure, and legal.
- Contribute positively to the business by challenging costs, driving excellent engagement, and delivering excellent customer service.
- Manage day-to-day operations on site, undertake performance reviews, open and close the site, and ensure compliance regulations are met.
What you’ll need to succeed:
- Strong communicator with strong people skills who can lead and work within a team.
- Ability to understand and produce reports to deliver operational improvements and manage change.
- Line management experience of a frontline team.
- Comfortable working within a team or in isolation.
- Experienced with basic health and safety principles.
- UK driving license.
- Strong numeracy.
- Computer literate.
- Previous experience working within fleet or logistics is desirable but not necessary.
- CPC qualification (or willingness to obtain) is highly desirable.
- Must hold a SIA licence before starting the role (this will be applied by the company if you do not already hold one).
- Must have O Licence or be prepared to sit the O Licence exam.
Please note, this role requires you to work in a high security environment. If successful at interview, you can typically expect to have a waiting period of up to 12 weeks while your application goes through our screening process (which includes 5 years referencing). Prior to submitting your application, please ensure your CV details all activity over the past 5 years including any gaps in employment, as this will significantly help speed up the recruitment process.
What we can do for you:
- Pro rata annual leave entitlement of 25 days, increasing with length of service.
- Up to 10% on target bonus opportunity.
- Access to Benenden Healthcare.
- Generous pension contribution.
- Life assurance.
- Income protection after 12 months service.
- Full support from our employee assistance programme and access to our employee benefits platform.
- Ever-evolving learning and development opportunities.
About Post Office – Diversity and Inclusion:
At Post Office our commitment to embracing diversity extends beyond just words; we actively foster an inclusive workplace culture that values the unique perspectives and contributions from all colleagues. We believe that Equity, Diversity, and Inclusion is not only important but essential to our success and growth; our priority is building a business that represents the communities we serve across the nation. We are an equal opportunity employer, and we embrace our employees’ differences; Post Office wants people from all walks of life working here and we welcome your application. That’s how we build Everybody’s Business.
Shift Manager in Harrogate employer: Post Office Ltd
Contact Detail:
Post Office Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Post Office's values and how they embrace diversity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Being a Shift Manager means motivating others, so be ready to share how you've done this in the past.
✨Tip Number 3
Prepare for those tricky questions! You might get asked about compliance and safety regulations. Brush up on basic health and safety principles, and be ready to discuss how you would ensure these are met in your role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Post Office. Good luck!
We think you need these skills to ace Shift Manager in Harrogate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Shift Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can motivate a team and manage performance!
Showcase Your Communication Skills: As a Shift Manager, strong communication is key. In your application, give examples of how you've effectively communicated with teams or handled challenging situations. We love to see those people skills in action!
Be Clear About Your Experience: Don’t forget to detail your work history over the past 5 years, including any gaps. This helps us speed up the recruitment process. Be honest and clear about your previous roles and responsibilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Post Office Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Shift Manager. Familiarise yourself with key performance indicators (KPIs) and how they relate to the role. This will help you demonstrate your knowledge and show that you're ready to lead and motivate a team.
✨Showcase Your People Skills
As a Shift Manager, strong communication and people skills are essential. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. This will highlight your ability to manage and engage with your team effectively.
✨Be Ready for Compliance Questions
Since this role involves ensuring compliance with safety and legal regulations, brush up on basic health and safety principles. Be prepared to discuss how you would handle compliance issues and ensure a safe working environment for your team.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've improved operations or managed change in a previous role. Being able to articulate these experiences will show that you can think critically and drive operational improvements, which is crucial for a Shift Manager.