Classroom Trainer

As a Classroom Trainer you will be responsible for the delivery of the Classroom Training programme to new Postmasters from our Counter Training Office and ensuring high class training is being delivered across the full Postmaster Onboarding service.

You will be responsible for the management of the regional training hubs and contributing towards the design and deployment of classroom training modules ensuring Postmasters are trained and ready for running a Post office. You will also have the opportunity to deliver training that upskill our field based teams so great stakeholder and relationship management is crucial!

Although the training you deliver will be from one of our Counter Training Offices there will be travel required within the local area so a full driving license is a must., Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office ‘Everybody’s Business’. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all., Whilst there is much work to be done, we’re looking for people ready to think differently in tackling the challenges ahead – people who possess resilience and a deep sense of responsibility towards our postmasters and the communities they serve. This mission drives us, ensuring that we remain focused on our purpose and strategic intent. If you’re inspired by the prospect of making a meaningful difference and contributing to a future where Post Office can stand as a model of renewed progress and integrity, we want to hear from you. Join us on our journey in making Post Office a business that belongs to and serves everyone, shaping a new future legacy.

To be successful in this role, you will need to have experience using Post Office Horizon system. In addition you will possess:

• Experience working in a training capacity

• Strong knowledge of Post Office and Horizon systems and processes

• Excellent organisational skills including the ability to plan and prioritise workloads

• An awareness of both the wider social and commercial environment in which Post Office operates, Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure

• Up to 10% on target bonus opportunity

• Generous pension contribution

• Access to Benenden Healthcare

• Life assurance

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities