Post Office Ltd. is seeking a Branch Service Manager to lead IT service delivery and continual improvement across a complex technology landscape. You will work with technical teams, suppliers, and senior stakeholders to ensure service stability and high-quality outcomes for Postmasters and customers.
The role emphasizes incident, problem and change management, governance, and operational readiness, with a hybrid working pattern and a competitive benefits package.
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Senior IT Service Manager | Hybrid, Multi-Vendor Ops in Chesterfield employer: Post Office Ltd
At Post Office Ltd, we pride ourselves on being a supportive and inclusive employer, offering a dynamic work environment in the heart of London. With a strong focus on employee development, we provide access to over 400 online courses, mentoring, and apprenticeships, ensuring that our team members can grow and thrive in their careers. Our comprehensive benefits package, including generous annual leave, a robust pension scheme, and 24/7 digital GP services, reflects our commitment to the well-being of our employees and their families.
