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For Companies At a Glance
- Tasks: Lead daily operations, manage teams, and ensure smooth service delivery.
- Company: A trusted provider of garage equipment solutions across the UK.
- Benefits: Competitive salary, supportive team culture, and growth opportunities.
- Why this job: Join a hands-on leadership role in a growing business with a strong reputation.
- Qualifications: Experience in service management and strong communication skills required.
- Other info: Ideal for those passionate about the automotive industry.
The predicted salary is between 32000 - 38000 £ per year.
This business is a well-established provider of complete garage equipment solutions from individual tools to full MOT bay installations. They support independent workshops and dealer groups across the UK, supplying, installing, and maintaining a wide range of equipment including vehicle lifts, compressors, tyre changers, brake testers and more. Known for delivering turnkey solutions, including full MOT bay design and build to DVSA specifications, they also offer planned maintenance, breakdown support, and equipment calibration services. The business continues to grow, with a strong reputation for reliability and service.
The Role: As Service Manager, you'll take ownership of the day-to-day running of the business ensuring service and installation work is delivered smoothly, efficiently, and to the highest standards. You'll oversee the office and field-based teams, manage job scheduling, coordinate logistics, and act as a key point of contact for clients. This is a hands-on, leadership role where you'll play a central part in the growth and success of the business.
Key Responsibilities:
- Oversee and manage daily operations across service, installations, and office functions
- Schedule and coordinate workshop equipment installations
- Plan and manage PPM (planned preventative maintenance) and emergency breakdown visits
- Lead and support the office and admin team to ensure smooth internal processes
- Liaise directly with clients to confirm project details, provide updates, and handle any issues
- Oversee installation works and ensure projects are delivered on time and to specification
- Manage logistics and stock coordination
- Book in jobs, allocate engineers, and ensure clear communication across all departments
- Support the overall growth and strategic direction of the business
About You:
- Strong operational background, ideally within garage equipment, automotive services or a related industry
- Experience managing service teams and coordinating field-based work
- Proven ability to run multiple projects and schedules concurrently
- Confident communicator with clients, suppliers and internal teams
- Organised, proactive and commercially aware
- Comfortable working in a fast-paced, hands-on environment
- Strong IT and admin skills
Benefits:
- Competitive salary: £32,000 - £38,000
- Opportunity to lead and shape the future of a growing business
- Supportive and close-knit team culture
- Long-term development and progression opportunities
Service Manager in Shrewsbury employer: Post 2 Post Recruitment Ltd
Contact Detail:
Post 2 Post Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Shrewsbury
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in garage equipment. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the automotive services sector. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service teams or projects in the past. Highlighting your hands-on leadership experience will show that you're ready for the responsibilities of the Service Manager role.
✨Tip Number 4
Research the company’s reputation and recent projects. Being able to reference their work and values during your conversation will demonstrate your genuine interest in joining their team and contributing to their success.
We think you need these skills to ace Service Manager in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management, particularly within the garage equipment or automotive services sector. Use specific examples to demonstrate your operational background and leadership skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in managing service teams and coordinating projects, and explain how you can contribute to the growth and success of the business.
Highlight Key Skills: In your application, emphasise your organisational skills, ability to communicate effectively with clients and teams, and your proactive approach to problem-solving. These are crucial for the Service Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Post 2 Post Recruitment Ltd
✨Showcase Your Operational Expertise
Make sure to highlight your experience in managing service teams and coordinating field-based work. Be prepared to discuss specific examples of how you've successfully overseen operations in a similar environment.
✨Demonstrate Strong Communication Skills
As a Service Manager, you'll need to liaise with clients, suppliers, and internal teams. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple projects. Think of scenarios where you've had to manage tight deadlines or resolve conflicts, and be ready to explain your approach.
✨Research the Company and Its Services
Familiarise yourself with the company's offerings, such as MOT bay installations and equipment maintenance. Showing that you understand their business model and values will demonstrate your genuine interest in the role.
