Support Worker/Personal Assistant in Runcorn

Our Supported living services help people to live as independently as possible. You will be responsible for delivering support for people to live in a safe and happy home.

Benefits

• Pay: We proudly offer a real living wage. Earn £25,948.96 a year for a 37-hour workweek (pro-rata for part-timers).
• Pension: We contribute up to 4% of your salary into a pension plan.
• Holiday: Enjoy 20 days of annual leave (pro-rata for part-time), 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, plus 3 extra days holiday on completion of 5 years service.
• Duvet Days: Perfect attendance? Have a paid day off to chill!
• Health & Wellbeing: Access for you and your dependents a free 24/7 confidential employee assistance programme, counselling, and internally trained Mental Health First Aiders.
• Social Events: Join fun events with the people we support and staff.
• Discounts & Benefits: Use Wagestream, Blue Light Card, ESSO discounted fuel card, Love2Shop – every day benefits, and we refund you the joining fee.

Your Purpose

Help people using our services to live the lives they choose based on what they need and what is important to them. This covers assisting with personal hygiene, washing, dressing, meals, daily activities, and social participation, always in a dignified and respectful manner.

Responsibilities

• Deliver excellent care and support that is safe, respectful, and tailored to each individual's needs.
• Provide personal care, including hygiene, dressing, oral care, and nail care.
• Manage medication safely, ensuring correct dosage and timing.
• Prepare meals and support dietary requirements.
• Assist with household tasks such as cleaning, laundry, ironing, and shopping.
• Encourage a social and active lifestyle.
• Provide companionship to reduce isolation.
• Collaborate with Support Officers to plan and review care and support needs.
• Record care provision, feedback, and relevant information for peers and managers.
• Report concerns about a person's well-being.

Qualifications

• Compassionate and caring, passionate about supporting people.
• Encourages personal control and achieves goals aligned with the person's aspirations.
• Maintains dignity and provides emotional and social support.
• Enjoys the work and dedicates effort to positive outcomes.
• Team player, also works independently.
• Creative problem-solver who embraces new ways of doing things.
• Principled, honest and transparent, admitting mistakes when they occur.
• Good attendance and punctuality record.
• Effective communicator, willing to learn new communication methods.
• Maintains confidentiality, follows data protection rules.

Inclusion

We strongly believe that a good workplace values everyone and embraces differences. We expect you to:

• Commit to equality, diversity & inclusion, celebrating differences and contributing to a respected culture.
• Deliver person-centered services and recognise customers as diverse individuals.

Our Values

• Integrity: Communicate openly and honestly, building trust, respect, and caring.
• Creativity: Thrive on innovation and encourage positive risk-taking.
• Happy: Believe fun is the key to success and inspire people to achieve greater things.

We are dedicated to providing exceptional services and fostering an inclusive workplace where all employees feel valued and supported.

Equal Opportunities

We are committed to providing equal opportunities for all employees and to creating an inclusive workplace for all backgrounds. If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.