Support Worker/Personal Assistant in Heywood

Personal Assistant (Support Worker)

Deadline: 18th November 2026

Hey there! Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further! At PossAbilities, we’re a social enterprise on a mission to help vulnerable people ‘Live the life they choose.’ Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too. If that sounds like something you’d love to be a part of, keep reading!

Please be aware, that as part of our safeguarding commitment, this role requires an Enhanced DBS check. We believe in fair opportunities, so past convictions don’t automatically exclude you, just please ensure that you are upfront and honest about anything that you need to disclose.

Why Choose PossAbilities?

PossAbilities isn’t just a fantastic place to work; it’s a place where your heart can sing. Here’s why you’ll love working with us:

• Awesome Pay: We proudly offer a real living wage. Earn £25,948.96 a year for a 37-hour workweek (pro-rata for part-timers).

• Pension Perks: We contribute up to 4% of your salary into a pension plan.

• Holiday Fun: Enjoy 20 days of annual leave (pro rata for part time) , 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, 3 extra days holiday on completion of 5 years service!

• Duvet Days: Perfect attendance? Have a paid day off to chill!

• Health & Wellbeing : Access for you and your dependents for free 24/7 confidential employee assistance programme support, including counselling, and internally trained Mental Health First Aiders to support you.

• Social Events: Join fun events with the people we support, staff, and their families.

• Discounts & Benefits: We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more. Not just that but as an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending. We will even refund you the joining fee!

Don't just take our word for it:

The Winner of The Sunday Times Best Place to Work 2026!

Being named the industry winner in The Sunday Times Best Places to Work 2026 Awards is a fantastic recognition of the positive, inclusive and supportive culture we've built together. This national accolade highlights our commitment to creating a workplace where colleagues feel valued, empowered and able to thrive.

We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.

Your Purpose

To provide person-centred care and support to individuals, enabling them to live as independently as possible in their own homes and communities. The Community Support Worker / Personal Assistant will assist with daily living tasks, social activities, and personal care, while promoting dignity, choice, and wellbeing.

Your Role

• Support individuals with daily living tasks such as cooking, cleaning, shopping, and managing appointments.
• Provide personal care where required (washing, dressing, toileting, medication support).
• Encourage and enable participation in community, social, and leisure activities.
• Promote independence, self-confidence, and decision-making.
• Support individuals to manage their health and wellbeing, including attending medical appointments.
• Help manage finances if required.
• Respect confidentiality and individual rights at all times.
• Maintain accurate records of care and support provided.
• Communicate effectively with individuals, families, and professionals involved in the person’s care.
• Respond appropriately to emergencies, safeguarding concerns, and changes in needs.
• Work flexibly, including evenings, weekends, and bank holidays where required.
• Experience working in health or social care (desirable but not always essential).
• Understanding of person-centred support and promoting independence.
• Knowledge of safeguarding and confidentiality principles.
• Ability to build positive relationships and provide emotional support.
• Good communication and listening skills.
• Practical skills in assisting with household tasks and daily routines.
• A valid driving license.
• Compassionate, patient, and respectful.
• Reliable, trustworthy, and punctual.
• Flexible and adaptable to changing needs.
• Non-judgemental with a person-centred approach.
• Willingness to learn and undertake training.
• Commitment to promoting dignity, inclusion, and wellbeing.

Who you are

• You are a caring person who is compassionate about providing the best care and support to individuals (passionate)
• Someone who helps people to take control and be in the driving seat for their own life, and wants to help them achieve the things that mean the most to them (person-centred)
• Someone helps people keep their dignity and respect and provides emotional and social support
• A warm person, who enjoys what they do, and wants to do well for themselves and others (happy)
• A team player who can also work on your own initiative
• A problem solver, who likes to find new ways of doing things when that’s needed, and doesn’t limit themselves (creative)
• Honest and transparent, you know what’s right and wrong, and you’re not afraid to admit when you’ve made a mistake (integrity)
• Good attendance and punctuality record
• A good communicator who can use different types of communication or is willing to learn how
• Maintains confidentiality and privacy and follows data protection rules

Inclusion

We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:

• Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected.
• Be committed to delivering person-centred services and recognising our customers as diverse individuals.

Our Values

Our values lie at the heart of our organisation and underpin everything we do.

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring.

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

Person centred

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

Passionate

We are dedicated to, and enthusiastic about, providing exceptional services.

What's it like to work at PossAbilities? Watch and find out... https://vimeo.com/907456586/b2d034812c?share=copy or check out our brochure here.

We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.

If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.

Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.