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For Companies At a Glance
- Tasks: Support our tech infrastructure and help teams make a difference in the community.
- Company: Positive Steps has been transforming lives in Greater Manchester since 1977.
- Benefits: Gain hands-on experience, learn from experts, and contribute to meaningful projects.
- Why this job: Join a friendly team dedicated to empowering individuals and making a positive impact.
- Qualifications: No prior experience needed; just a passion for technology and a willingness to learn.
- Other info: This role requires the right to work in the UK and a Standard DBS check.
Positive Steps is a unique organisation that has been changing the lives of people in Greater Manchester since 1977. Our current services support individuals in Education, Criminal Justice, Family and Community, and Safeguarding settings. We are at an exciting stage of development, focusing on expanding our impact and achieving excellence in all areas.
\”I wouldn’t know where I would be without Positive Steps; they have massively changed my life.\”
\”Without Positive Steps, she would not have been given the chance.\”
\”A fantastic place, fantastic people, friendly and hard working.\”
The Role
Are you passionate about technology and eager to start your career in IT support while making a positive difference? Positive Steps, a dedicated charitable trust committed to inspiring success and transforming lives in Greater Manchester, is seeking an enthusiastic IT Support Apprentice to join our team.
In this role, you will help ensure our technology infrastructure runs smoothly, supporting our teams in their impactful work. We provide a wide range of services, from early education and careers guidance to support for young carers and employment programs, empowering individuals to reach their full potential. If you’re eager to learn, grow, and contribute to a meaningful cause, we encourage you to apply.
Positive Steps is an equal opportunities organisation. Applications are welcome from all sections of the community.
Please note, we do not hold a sponsor licence and cannot offer sponsorship for this role. You must have the right to work in the UK and be prepared to provide relevant documents at the offer stage. This role is subject to a Standard DBS check.
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IT Support Apprenticeship employer: Positive Steps
Contact Detail:
Positive Steps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprenticeship
✨Tip Number 1
Familiarise yourself with the specific technologies and software that Positive Steps uses. Research their current IT infrastructure and any tools they mention in their job description. This knowledge will help you demonstrate your enthusiasm and readiness to contribute from day one.
✨Tip Number 2
Showcase your passion for technology by engaging in relevant online communities or forums. Participate in discussions, ask questions, and share your insights. This not only builds your knowledge but also shows potential employers that you're proactive and genuinely interested in the field.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work in charitable organisations. Attend local meetups or online webinars to connect with individuals who can provide insights into the role and potentially refer you to opportunities at Positive Steps.
✨Tip Number 4
Prepare for the interview by thinking about how your skills and experiences align with Positive Steps' mission. Be ready to discuss how you can contribute to their goals and make a positive impact through your role as an IT Support Apprentice.
We think you need these skills to ace IT Support Apprenticeship
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with Positive Steps and their mission. Highlight your understanding of their work in education, criminal justice, and community support in your application.
Tailor Your CV: Make sure your CV reflects your passion for technology and any relevant experience or skills you have in IT support. Emphasise your eagerness to learn and contribute to their mission.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your values align with those of Positive Steps. Mention specific examples of how you can contribute to their impactful work.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Positive Steps
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest and willingness to learn, as this will resonate well with Positive Steps' mission.
✨Understand the Organisation's Impact
Familiarise yourself with Positive Steps and its services. Being able to discuss how their work supports individuals in various settings will show that you are genuinely interested in contributing to their cause.
✨Prepare for Technical Questions
Expect some technical questions related to IT support. Brush up on basic troubleshooting techniques and common software issues, as demonstrating your knowledge in these areas will be crucial for the role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could include inquiries about the team dynamics or opportunities for growth within the organisation, showing that you are serious about your future with Positive Steps.
