Senior Support Worker

Senior Support Worker

Coleraine Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide person-centred support to help individuals live independently and develop key skills.
  • Company: Positive Futures, dedicated to supporting people with learning disabilities and autism.
  • Benefits: Competitive pay, training opportunities, and the chance to make a real difference.
  • Why this job: Join a mission-driven team and empower individuals to lead fulfilling lives.
  • Qualifications: 6 months experience in health and social care; QCF Level 3 preferred but not essential.
  • Other info: Opportunities available across Northern Ireland with a closing date of 07 Nov 2025.

The predicted salary is between 30000 - 42000 £ per year.

Overview

Senior Support Workers – Coleraine

We have a range of contract options available from Full Time to Part Time opportunities.

Role and Purpose

Role

To provide high quality support to people, and to mentor, coach and act as a strong role model for other staff in delivering high quality support in order to deliver our Mission: Positive Futures for people with a learning disability, acquired brain injury or autism working together to achieve dreams and transform lives.

About The Role

Providing Person Centred Support

Form a positive relationship with the person supported, maintaining appropriate professional boundaries with the people we support and their families. Provide high quality support at all times to every person we support. This means giving each person the individual support they need (as outlined in the individuals person-centred portfolio and, if relevant, their Behaviour Support Plan) to live the life they want.

Supporting People to be Safe and Healthy

Support people to be safe and healthy in all aspects of their lives including: look after themselves in all aspects of personal care as needed and/or provide personal care if needed, ensuring that people are treated with dignity and respect at all times. Support people to understand and protect themselves from different types of abuse.

Supporting Independence, Social And Communication Skills

Support people to have choice and control over all aspects of their lives. Support people to make decisions based upon informed choices and speak up for themselves and/or seek support from advocacy services where needed. Support people to understand their responsibilities in relation to decision making and lifestyle choices.

Supporting People To Develop And Maintain Key Skills

Support people to understand and fulfil their responsibilities to look after their home in line with any tenancy agreements. Support people with domestic chores such as shopping, preparation of healthy meals, cleaning, gardening, washing clothes and ironing. Support people to manage their medication and finances as independently as possible.

Coaching, Mentoring and Supervision of Staff

Be involved in the induction, coaching and mentoring of staff in relation to active support, empowering the people we support to develop their independence, learn new skills, and have new experiences (including those that involve taking positive risks). Provide mentoring and coaching to staff in relation to managing behaviour which challenges, in line with stress and coping plans and Positive Behaviour Support Plans. Provide support in the use of person-centred thinking tools and person-centred approaches to ensure that the people we support have maximum choice and control and are supported to lead full and valued lives. Take responsibility as Shift Leader offering advice and guidance to other staff as required.

Required Criteria

  • At least 6 months paid experience supporting people in a health and social care or community setting
  • Experience leading a shift or acting as a key worker, including supervising colleagues and coordinating reviews or plans
  • Experience in confidently using digital systems for records, rota, medication logs and incident reporting
  • Experience of working in line with a Positive Behaviour Support plan, for example supporting stress and coping plans or PBS plans
  • Experience of having effective oversight of paperwork and processes within the environment you are working in
  • QCF / NVQ Level 3 in Health and Social Care or equivalent* Consideration will be given to candidates who do not possess this qualification but are willing to undertake the QCF qualification within an agreed timescale. It is the applicants responsibility to demonstrate how their qualification is equivalent
  • Full driving license and access to a car insured for business purposes to transport people supported

About The Company

Founded in 1995 (initially under the name United Response NI), we now operate across Northern Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them. Our services include supported living, peripatetic housing support, shared-lives schemes, residential short breaks and family support. We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams. With offices and services located in Bangor, Belfast, Enniskillen, Lisburn, Omagh and beyond, were committed to making a meaningful difference in local communities.

Company Culture

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

Company Benefits

Our Staff and people we support are our strength and our people are at the heart of everything we do. Working at Positive Futures means doing work that matters and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. Thats why our benefits are built around one simple idea: when youre supported, you can make an even bigger difference to the people we support.

Salary

£25,500.00 – £27,500.00 per year

Benefits

Vacation, Paid time off; Paid sick days; Retirement plan and/or pension; Employee development programs; Sabbatical leave; Referral bonus

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Senior Support Worker employer: Positive Futures

At Positive Futures, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our team members enjoy comprehensive training and development opportunities, enabling them to grow in their careers while making a meaningful difference in the lives of those we support across Northern Ireland. With a strong emphasis on person-centred care and a collaborative culture, we empower our employees to thrive both personally and professionally.
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Contact Detail:

Positive Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.

✨Tip Number 2

Prepare for those interviews! Research Positive Futures and understand their mission. We want you to show how your experience aligns with their values and how you can contribute to supporting people with learning disabilities.

✨Tip Number 3

Practice your person-centred support examples. We know you’ve got the skills, so be ready to share specific stories that highlight your experience in supporting independence and communication skills.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in the lives of others.

We think you need these skills to ace Senior Support Worker

Person-Centred Support
Independence Support
Social Skills Development
Communication Skills Development
Experience in Health and Social Care
Experience with Learning Disabilities
Experience with Acquired Brain Injuries
Experience with Autism
QCF / NVQ Level 3 in Health and Social Care
Willingness to Undertake QCF Qualification

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting people shine through. We want to see how much you care about making a difference in the lives of those with learning disabilities, acquired brain injuries, and autism.

Highlight Relevant Experience: Make sure to detail your experience in health and social care or community settings. We’re looking for at least 6 months of paid experience, so don’t be shy about showcasing your skills and any person-centred support plans you've worked with.

Tailor Your Application: Take the time to tailor your application to the role of Senior Support Worker. Use the job description as a guide and align your skills and experiences with the responsibilities listed. This shows us that you’ve done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a real impact.

How to prepare for a job interview at Positive Futures

✨Know Your Stuff

Make sure you understand the key responsibilities of a Senior Support Worker. Familiarise yourself with person-centred support and how it applies to individuals with learning disabilities, brain injuries, or autism. This knowledge will help you demonstrate your expertise during the interview.

✨Share Real Experiences

Prepare to discuss specific examples from your past roles where you've successfully supported someone in a health and social care setting. Highlight how you helped them develop independence and key skills, as this will show your practical experience and commitment to making a difference.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to support and how they measure success. This shows your genuine interest in their mission and helps you assess if it's the right fit for you.

✨Show Your Passion

Let your enthusiasm for supporting individuals with disabilities shine through. Talk about why you’re passionate about this field and how you can contribute to Positive Futures' mission. A positive attitude can make a lasting impression!

Senior Support Worker
Positive Futures
Location: Coleraine
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