Service Administrator in London

Service Administrator in London

London Temporary 11.7 - 14.3 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Assist in coordinating and administering the Supported Living Service with a focus on quality.
  • Company: Join Positive Futures, a leading organisation supporting individuals with disabilities across Northern Ireland.
  • Benefits: Enjoy competitive salary, paid time off, and professional development opportunities.
  • Other info: Flexible working hours and a culture that values innovation and inclusion.
  • Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
  • Qualifications: 3 GCSEs at Grade C or above, office experience, and proficiency in Microsoft Office.

The predicted salary is between 11.7 - 14.3 £ per hour.

To assist in the co-ordination and administration of the Supported Living Service.

Role Information:

  • This is a Fixed term position for a period of 9 months with possibility of extension up to 12 months.
  • Weekly Hours: 20 hours per week. (Days can be discussed further at interview)
  • Salary scales are based on full-time hours (37.5 hours per week). Salary for part-time hours will be calculated on a pro rata basis.

About The Role:

  • Assist the Service Manager in the delivery of a high-quality Service by supporting the administrative processes to ensure we are working within the requirements of relevant policies and regulations, including the Regulation Quality and Improvement Authority and Supporting People.
  • Provide administrative support for the recruitment, induction and training processes for new staff to the service.
  • Produce documents to a high standard of accuracy and layout in line with the Organisations in-house style.
  • Contribute to the development and review of Service Objectives and Action Plans.
  • A Basic Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position.

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability.

Required Criteria:

  • Have a minimum of 3 GCSE passes at Grade C or above (or equivalent) which must include Maths and English.
  • Have a minimum OCR / RSA Word processing Stage 2 (or equivalent) OR typing speed of 50-55 wpm.
  • Have 2 years office experience, of which at least 12 months experience of managing the administration in a busy office.
  • Be proficient in Microsoft Office, including Word, Excel and PowerPoint.

About The Company:

Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland. At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first - both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

Company Culture:

  • People First: Our people are at the heart of everything we do.
  • Opportunities: We seek out opportunities that enrich lives and empower people.
  • Sustainability: We strive for positive social, economic and environmental benefits for now and in the future.
  • Innovation: We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.
  • Tenacious: We don't give up - we believe in making the impossible, possible.
  • Inclusion: Our staff and people we support are our strength, we listen and learn together.
  • Value for Money: Delivering impactful, life changing results with efficiency and integrity.
  • Expertise: We look beyond limitations in our pursuit of excellence.

Company Benefits:

Our Staff and people we support are our strength and our people are at the heart of everything we do. Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That's why our benefits are built around one simple idea: when you're supported, you can make an even bigger difference to the people we support.

  • Vacation
  • Paid time off
  • Paid sick days
  • Retirement plan and/or pension
  • Employee development programs
  • Referral bonus
  • Competitive salary
  • Employee Assistance Scheme
  • Wellbeing Scheme
  • Blue Light Card
  • Work With Charities
  • Social Opportunities
  • Annual performance review
  • On the job learning
  • Progression opportunities
  • Access to Health & Wellbeing app
  • Bereavement leave

Salary: £25,625.00 - £26,650.00 per year.

Service Administrator in London employer: Positive Futures

Positive Futures is an exceptional employer dedicated to supporting individuals with learning disabilities and autism, fostering a culture of respect, innovation, and empowerment. With a strong emphasis on employee growth and wellbeing, we offer a range of benefits including competitive salaries, professional development opportunities, and a supportive work environment that values collaboration and inclusivity. Join us in making a meaningful impact in the community while being part of a team that genuinely cares about your success.

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Contact Details:

Positive Futures Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Administrator in London

Get Your Foot in the Door with Temp Agencies

Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.

Network at HR Events and Workshops

Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!

Showcase Your Flexibility

In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!

Apply Directly Through Our Website

Don’t forget to check out the opportunities at Positive Futures and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!

We think you need these skills to ace Service Administrator in London

Administrative Support
Document Production
Attention to Detail
Microsoft Office Proficiency
Word Processing
Typing Speed
Office Management

Some tips for your application 🫡

Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!

Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!

Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!

Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Positive Futures. So, don’t be shy about laying it all out there!

How to prepare for a job interview at Positive Futures

Showcase Your Adaptability

Given that this is a temporary HR role at Positive Futures, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.

Familiarise Yourself with HR Tools

Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Positive Futures uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.

Your Motivation Matters

As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Positive Futures.

Prepare for Real-World Scenarios

HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Positive Futures.