At a Glance
- Tasks: Support deaf individuals in their daily lives using sign language.
- Company: Positive Futures, a leading community support organisation.
- Benefits: Competitive salary, paid time off, and professional development opportunities.
- Other info: Join a supportive team that values innovation and personal growth.
- Why this job: Make a real difference in people's lives while learning valuable skills.
- Qualifications: Experience in care or support, basic digital skills, and a valid driving licence.
Foyle Community Outreach Service is a specialist deaf service, so here, sign language isn't a nice-to-have - it's how we connect. Supporting deaf people is what we do, and sign language is at the heart of everything we do here - not an added extra, but the very foundation of this role. The people you'll support are BSL and ASL users, and you'll be right there with them for the everyday moments and the big goals, sharing it all in their own language. If you can sign, or you're keen to build on what you've already got, this is a place where that skill sits at the very heart of the job, every single day. Don't worry if you don't have those sign language skills, if you're willing to learn, we'll provide the training!
Key role information:
- Location - Foyle
- Working Hours - 37.5 hours per week
- Salary Information - Up to £13.12 per hour
About The Role
What happens after you apply? We value your time, so here's a clear overview of the process from the moment you hit submit!
- Panel shortlisting - Our hiring panel reviews every application, whatever the outcome you'll hear back from us - no one's left wondering.
- Interviews - We value connection. Supporting someone to live their best life is a role built on relationships, so we like to meet you properly - interviews are held in person.
- Conditional Offer - If steps 1 and 2 go well, we'll make a conditional offer and ask for some practical bits - ID, right-to-work details, referees and a few others.
What does a Support Worker do?
Put simply, you help someone live the life they want. Some days that's cooking together, sorting the weekly shop, or getting out into the local community. Other days it's helping someone reach a goal they've been dreaming about for years. The heart of it is the relationship - getting to know someone and supporting them in a way that's truly theirs, so they have real choice and control over their own life. We'll give you a full, paid induction and a great team around you. What matters is being kind, patient, and bringing a sense of fun. Our approach is person-centred and built on a simple belief: where others see problems, we see possibilities. Join us and you become part of that.
The Main Responsibilities center around:
- Providing Person Centred Support
- Supporting People to Develop and Maintain Key Skills in relation to Housing Support
- Supporting Independence, Social and Communication Skills
- Some Administration such as record keeping and report completion.
All duties must be carried out within the policies and procedures of the Organisation. Access NI: An Enhanced Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position. Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex-Offenders and Storage political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability.
Contact - After you apply, your candidate portal lets you message our friendly Talent Acquisition team directly, any time during the process. A quick heads-up: calls from our recruiters may show as No Caller ID, so do answer if you're expecting to hear from us.
Required Criteria
- Personal or work experience of providing care or support for someone
- Basic digital skills e.g. to record notes and use rota, HR or care systems.
- Full, Valid UK/EU/EEA Driving Licence and access to a car insured for business purposes to meet the needs of the role.
About The Company
Founded in 1995, Positive Futures has spent 30 years supporting people with learning disabilities, acquired brain injury and autism to live full, meaningful lives as valued members of their communities across Northern Ireland. At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation. With services and teams located across Northern Ireland, we continue to work alongside individuals, families and communities to create opportunities, break down barriers and transform lives.
Company Culture
- People First - Our people are at the heart of everything we do
- Opportunities - We seek out opportunities that enrich lives and empower people
- Sustainability - We strive for positive social, economic and environmental benefits for now and in the future
- Innovation - We embrace creativity and continuous learning to reimagine and refine our unique person-centred support.
- Tenacious - We don't give up - we believe in making the impossible, possible
- Inclusion - Our staff and people we support are our strength, we listen and learn together
- Value for Money - Delivering impactful, life changing results with efficiency and integrity
- Expertise - We look beyond limitations in our pursuit of excellence
Company Benefits
Our Staff and people we support are our strength and our people are at the heart of everything we do, those are not just our values it's who we are. Working at Positive Futures means doing work that matters - and being supported by people who genuinely care about your growth and wellbeing. We want you to feel valued, encouraged and set up to thrive, both in and outside of your role. That's why our benefits are built around one simple idea: when you're supported, you can make an even bigger difference to the people we support.
- Vacation
- Paid time off
- Paid sick days
- Retirement plan and/or pension
- Employee development programs
- Sabbatical leave
- Referral bonus
- Competitive salary
- Employee Assistance Scheme
- Wellbeing Scheme
- Blue Light Card
- Social Opportunities
- Annual performance review
- On the job learning
- Progression opportunities
- Access to Health
Support Worker - Community Outreach TLNT1_NI in Derry employer: Positive Futures
At Positive Futures, we pride ourselves on being an exceptional employer dedicated to fostering a culture of respect, innovation, and empowerment. Our team members are at the heart of our mission, and we offer comprehensive training, professional development opportunities, and a supportive work environment that values collaboration and personal growth. Located in Foyle, you will be part of a passionate community committed to making a meaningful difference in the lives of those we support, all while enjoying competitive benefits and a strong sense of camaraderie among colleagues.
