Community Support Worker in Bangor

To provide high quality support to children and young people. To mentor, coach and act as a strong role model for other staff in delivering high quality support to deliver our Mission.

Location: Positive Futures

Working primarily with children and young people; you will need to be available to work in afternoons, evenings and some weekends.

• Form a positive relationship with the child/young person, maintaining appropriate professional boundaries with them and their families.
• Ensure every child/young person we support is protected from abuse at all times and report any issue of concern in line with Positive Futures’ Safeguarding Children Policy.
• Support the child/young person to access social, leisure and community-based activities in their local area.
• Provide high quality support at all times, giving each child/young person the particular support they need, as outlined in their person‑centred plan, to help them to achieve their objectives/goals.
• Act as a role model to others when supporting children and young people in the community.
• Support children and young people to improve their level of independence at home and in the community.

• Work as part of a team, to learn about the child/young person and share that knowledge with staff and/or volunteers.
• Ensure any risks that are identified during support of a child/young person are responded to promptly and escalated in line with Positive Futures’ Risk Management Framework.
• Support children and young people to understand and make choices and to speak up for themselves.
• Be able to work on a consistent but flexible basis, on your own or as part of a team.

• Accurately complete and submit all records on an on‑going basis within the service e.g. learning logs, communication charts, contact records, incident reports, risk assessment updates etc.

• Attend meetings like team meetings and meet with your manager (Person Centred Supervision) regularly.
• Complete all mandatory training as part of your probationary period and any further training which may be required to support the children and young people referred into the service.

An Enhanced Access NI Disclosure Check will be required for this position. A criminal record will not necessarily prevent you from obtaining the position. Positive Futures adheres to the Access NI Code of Practice, a copy of which can be made available upon request. Positive Futures also have a Policy and procedure on Recruitment of Ex‑Offenders and Storage & Handling copies of which can be made available upon request.

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability.

Founded in 1995 (initially under the name United Response NI), we now operate across Northern Ireland offering a wide range of services tailored to individuals with learning disabilities, acquired brain injury or autism and the families who support them. Our services include supported living, peripatetic housing support, shared‑lives schemes, residential short breaks and family support. We focus on enabling people to live as equal citizens, develop independence and realise their hopes and dreams. With offices and services located in Bangor, Belfast, Enniskillen, Lisburn, Omagh and beyond, we’re committed to making a meaningful difference in local communities.

At Positive Futures, we foster a culture of respect, innovation and empowerment. We believe in putting people first—both those we support and our staff. We create environments where colleagues feel valued, where ideas for improvement are welcomed, and where continuous learning is encouraged. We support staff to grow professionally and personally, and we emphasise collaboration, listening and trust. Working with us means being part of a team that genuinely cares, is proactive in shaping futures and embraces the possibility in every situation.

• Personal or work experience of providing care or support for someone for at least 6 months in the past 2 years.
• Hold a full and valid UK Drivers Licence and have access to a car insured for business purposes (or willing to amend insurance) to transport the people we support and fulfil the demands of the role.

Closing Date: Monday 4th May, 2026

Contract Type: Part time

Salary: From £12.71 Hourly to £13.12 Hourly