At a Glance
- Tasks: Support digital transformation by analysing data and designing solutions for local government services.
- Company: Join a local government organisation in Wembley focused on innovative service delivery.
- Benefits: Competitive pay at £33.67 per hour with hybrid working options.
- Other info: Opportunity for career growth in a dynamic, collaborative environment.
- Why this job: Make a real difference in public services while developing your analytical skills.
- Qualifications: Experience with govService/Firmstep and strong analytical skills are essential.
The predicted salary is between 33.67 - 33.67 £ per hour.
Positive Employment is currently recruiting for a Business Analyst for our client, a local government organisation based in Wembley.
The successful post holder will support the delivery of the Digital Transformation Programme through implementation of a range of analysis and solution design activities, spanning a wide range of services.
This role carries a broad range of responsibilities, including researching and analysing statistical data; customer journey mapping, designing and documenting work-streams and process flows; compiling trends, performance reports and analyses; developing business-focused solutions and consolidating customer insight.
This role will support an ambitious schedule of workshops and take responsibility for producing all workshop outputs to a high standard, including minutes, actions, ideas and recommendations.
The role will analyse workshop outputs to produce business requirements and record risks, issues and actions for use by the programme.
Working with the Digital Transformation Team and service areas, the successful post holder will convert workshop notes, sketches and process maps into user stories to support service redesign and digital transformation.
It is essential that candidates have gov Service/Firmstep experience. Candidates without proven Firmstep experience will not be considered.
This role is a temporary contract with an initial contract length of 3 months with the possibility to extend.
This role is hybrid working with 2–3 days in the office required each week.
Duties and Responsibilities but not limited to
- Gather and analyse business requirements through interviews, workshops, document reviews, surveys, site visits, business process analysis and workflow mapping.
- Identify opportunities to improve customer experience through customer journey mapping, resident engagement and service redesign activities.
- Analyse statistical and performance data to identify business issues, root causes and opportunities for service improvement.
- Research and benchmark against other organisations to identify best practice and innovative approaches to service delivery.
- Evaluate and interpret complex information to support transformation initiatives and evidence-based decision making.
- Produce high-quality reports, business analysis documentation and statistical analyses to support programme objectives.
- Support the development, design and implementation of service transformation and improvement initiatives.
- Provide advice and guidance to project managers and workstream leads on business analysis and data-related matters.
- Work collaboratively with stakeholders to understand business needs, define functional requirements and develop effective business solutions.
- Build and maintain strong working relationships with stakeholders to support successful project delivery and organisational change.
- Support workshops by producing accurate minutes, capturing actions, recording risks and issues, and documenting recommendations.
- Translate workshop outputs, process maps and business requirements into user stories for digital solutions using gov Service/Firmstep.
- Manage multiple workstreams simultaneously, prioritising workload to meet programme deadlines.
- Ensure all work is carried out in accordance with organisational policies relating to customer care, equality, safeguarding, information governance, data protection, health and safety and environmental sustainability.
- Contribute to the organisation's wider digital transformation objectives and undertake additional duties appropriate to the role.
Personal Requirements
Proven experience using gov Service/Firmstep is essential.
- Knowledge of current business analysis methodologies, standards and best practice.
- Understanding of local government, public sector transformation and current policy issues.
- Knowledge of service redesign, business improvement and transformation methodologies.
- Experience working collaboratively with a wide range of stakeholders.
- Experience reviewing, analysing and mapping business processes using a variety of techniques.
- Experience analysing systems and technologies to improve customer-focused services and business processes.
- Experience supporting organisational transformation and cultural change within a large, complex organisation.
- Strong analytical skills with the ability to research, interpret and evaluate complex data.
- Excellent problem-solving skills with the ability to identify practical business solutions.
Working Hours
36 hours per week, Monday to Friday. Pay
£33.67 per hour. Please note this role is within the scope of IR35.
#J-18808-Ljbffr
Business Analyst (govService/Firmstep) in Wembley employer: Positive Employment
Positive Employment is an exceptional employer, offering a dynamic work environment that prioritises collaboration and innovation in the realm of local government projects. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to meaningful SEND initiatives that directly impact the community in Liverpool. The flexibility of remote working, combined with the opportunity to engage with various agencies and partners, makes this role not only rewarding but also pivotal in shaping quality services for children and young people.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst (govService/Firmstep) in Wembley
✨Join Business Intelligence Meetups
We can’t stress enough how beneficial it is to attend local Business Intelligence meetups and events. These gatherings often bring together industry professionals and can lead to short-term, temporary roles—perfect if you’re looking to land something quickly. Plus, you’ll get to learn some insider tips and tricks from those already in the game!
✨Leverage Online Freelancing Platforms
Since you’re searching for a temporary gig, check out freelancing platforms like Upwork or Freelancer where businesses often post short-term BI projects. This can be a great way to build your portfolio and gain experience while also showcasing your skills to potential future employers.
✨Show Off Your BI Projects
Whether you’re working on a personal project or a past endeavour, put your work out there! Create a public portfolio that highlights your best Business Intelligence analyses or visualisations. It’ll give you a leg up when you’re approaching companies like Positive Employment, showing exactly what you can bring to the table.
✨Tap Into University or College Networks
If you're currently studying or recently graduated, make sure to use your university's career services. Many educational institutions have partnerships with companies looking for temporary talent in Business Intelligence, so keep an eye out for exclusive job postings or internship fairs that could lead to a quick placement.
We think you need these skills to ace Business Analyst (govService/Firmstep) in Wembley
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Positive Employment.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Positive Employment. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Positive Employment
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
