At a Glance
- Tasks: Manage tenancies and estates, ensuring tenant compliance and providing support.
- Company: Government organisation in Nottingham focused on community housing.
- Benefits: Competitive pay of £27.05 per hour and hybrid working options.
- Other info: Temporary contract with potential for extension and excellent career development.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in housing management and knowledge of housing legislation required.
The predicted salary is between 50000 - 50000 £ per year.
Positive Employment is currently recruiting for a Housing Officer for our client, a government organisation in Nottingham. The successful post holder will be responsible for delivering a high-quality tenancy and estates management service across the District, including estate-based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement.
As a Housing Officer, they will manage a local patch of properties in the district. They will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working.
Duties and Responsibilities:
- Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary.
- Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy.
- Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court.
- Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy.
- Ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements.
- Maintain a highly visible profile on estates to provide an excellent estate management service.
Personal Requirements:
- Previous experience in a similar role.
- Knowledge and expertise in relevant Housing legislation.
- Ability to travel to properties in the district under their management.
Working Hours: 37hrs / Monday - Friday
Pay: £27.05 per hour
Please note this role is within the scope of IR35.
Housing Officer in Nottingham employer: Positive Employment
Contact Detail:
Positive Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in tenancy management and supporting vulnerable tenants.
✨Tip Number 3
Showcase your problem-solving skills! Be prepared to share examples of how you've handled difficult situations in previous roles, particularly around anti-social behaviour or tenancy disputes. This will demonstrate your capability as a Housing Officer.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Housing Officer role, and applying directly can give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Housing Officer in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Officer role. Highlight your experience in tenancy and estate management, and don’t forget to mention any relevant legislation knowledge. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housing management and how your previous experiences make you a great fit for this role. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: As a Housing Officer, you'll face various challenges. In your application, share examples of how you've successfully dealt with difficult situations or resolved conflicts in the past. This will show us that you’re ready for the job!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Positive Employment
✨Know Your Housing Legislation
Make sure you brush up on relevant housing legislation before the interview. Understanding the legal framework will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've dealt with tenancy issues or anti-social behaviour in the past. Be ready to discuss specific cases where you took action and the outcomes, as this will highlight your ability to manage complex situations.
✨Demonstrate Your Communication Skills
As a Housing Officer, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and confidently, and think of examples where effective communication made a difference in your previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making skills. Think about how you would handle different tenancy situations, and be prepared to explain your reasoning and approach to resolving issues.