At a Glance
- Tasks: Support and maintain ICT infrastructure while specialising in network solutions.
- Company: Local government organisation in Wembley, London with a focus on technology.
- Benefits: Hybrid working, competitive pay, and potential for contract extension.
- Other info: Opportunity for growth in a supportive and dynamic environment.
- Why this job: Join a team making a difference in public service through tech innovation.
- Qualifications: Experience in network engineering and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Positive Employment is currently recruiting for a Network Engineer for our client, a local government organisation based in Wembley, London. The successful post holder will support and maintain the existing ICT infrastructure for Shared Technology Services, covering all four areas of end user computing, datacentre, data network and messaging collaboration support, but with additional specialisation in one of the areas. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. This role involves hybrid working with 1-2 days on site depending on team requirements.
Duties and Responsibilities:
- Provide expert technical advice on own area of specialisation (one of client, datacentre, voice data network and application support).
- Design and implement solutions in own area of specialisation.
- Monitor incoming queues on the IT servicedesk system, perform initial triage of all calls and assign to correct team.
- Take ownership of and resolve calls in line with service level agreement(s).
- Identify problems, log problem records and communicate appropriately.
- Provide technical expertise on escalated issues that cannot be resolved by Technical Support Officers.
- Log changes, providing adequate information and ensuring change records are kept up to date.
- Provide on-site support across all sites.
Network Engineer (Palo Alto Firewall Deployment) employer: Positive Employment
As a local government organisation based in Wembley, we pride ourselves on fostering a supportive and inclusive work culture that values collaboration and professional growth. Our Network Engineer role offers the unique opportunity to work on diverse ICT projects while enjoying the flexibility of hybrid working arrangements. With a commitment to employee development and a focus on community impact, we provide a meaningful and rewarding environment for those looking to make a difference in public service.
