At a Glance
- Tasks: Manage income transactions and resolve financial queries while ensuring compliance.
- Company: Join a local government organisation in Kensington, London.
- Benefits: Competitive pay, hybrid working, and potential for contract extension.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
- Why this job: Make a difference in income management and enhance your finance skills.
- Qualifications: AAT qualification or relevant finance experience required.
The predicted salary is between 27.36 - 27.36 £ per hour.
Positive Employment is currently recruiting for an Income Officer for our client, a local government organisation based in Kensington, London. The successful post holder will deliver a professional and high-quality Income Management service, ensuring the accurate processing, allocation, reconciliation, and reporting of income received by this organisation. They will maintain effective financial controls, support banking and payment processes, investigate and resolve income-related queries, and work collaboratively with internal teams, customers, and external partners to improve income management processes, maximise automated cash allocation, and ensure compliance with financial regulations and organisational procedures. This role is a temporary contract with an initial contract length of 2 months with the possibility to extend. This role is hybrid working 3 days in the office, 2 days working from home.
Duties and Responsibilities but not limited to:
- Process income transactions, allocations, reallocations, and reversals accurately and within agreed timescales, ensuring a full audit trail is maintained.
- Analyse and investigate unallocated income, payment discrepancies, and reconciliation issues, taking appropriate action to ensure prompt resolution.
- Manage banking-related processes including Direct Debits, BACS transactions, chargebacks, returned payments, and other income management activities.
- Administer user access, security profiles, and system permissions within the Income Management system, ensuring compliance with organisational controls and licence requirements.
- Provide advice, guidance, and support to colleagues on income management processes, financial procedures, and best practice.
- Respond to and resolve enquiries from internal stakeholders, residents, businesses, service providers, and other external organisations in a professional and timely manner.
- Monitor and maintain income interfaces, file transfers, and system integrations, investigating and resolving any processing failures.
- Support the implementation and maintenance of financial controls, governance arrangements, and compliance with relevant policies, procedures, and legislation.
- Assist with audits, reconciliations, reporting requirements, and the production of management information relating to income transactions.
- Work collaboratively with finance teams and operational services to improve processes, reduce manual intervention, and increase the accuracy of automated income allocation.
- Maintain accurate records, documentation, and audit evidence to support income management activities and decision-making.
- Undertake any other duties commensurate with the level of responsibility of the role.
Personal Requirements:
- AAT qualification or equivalent relevant finance and income management experience.
- Experience working within an income management, accounts receivable, finance operations, or similar financial environment.
- Strong understanding of income processing, cash allocation, reconciliation, and financial control procedures.
- Experience using financial accounting systems and integrated finance software.
- Advanced IT skills, including Microsoft Office applications, particularly Excel, with the ability to analyse and interpret financial data.
- Excellent numerical skills and a high level of accuracy and attention to detail.
- Experience managing large volumes of financial transactions and maintaining comprehensive audit trails.
- Strong organisational skills with the ability to prioritise workloads, manage competing deadlines, and work independently.
- Excellent communication and interpersonal skills with the ability to build effective working relationships with a range of stakeholders.
- Ability to investigate complex issues, identify solutions, and proactively resolve problems.
- Understanding of accounting principles, financial regulations, and governance requirements.
- Commitment to delivering excellent customer service and continuous process improvement.
- Ability to work effectively both independently and as part of a team.
Working Hours: 36hrs / Monday - Friday
Pay: £27.36 per hr
Please note this role is within the scope of IR35.
Income Officer employer: Positive Employment
As a local government organisation in Kensington, London, we pride ourselves on fostering a supportive and collaborative work environment that values professional growth and community impact. Our hybrid working model allows for flexibility, while our commitment to excellence in income management ensures that employees are engaged in meaningful work that directly benefits the community. With opportunities for continuous learning and development, we empower our team members to excel in their roles and contribute to the overall success of our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Income Officer
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Positive Employment.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Positive Employment might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Income Officer
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Positive Employment will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Positive Employment. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Positive Employment confidence in your short-term commitment to the role.
How to prepare for a job interview at Positive Employment
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Positive Employment.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Positive Employment that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
